Have you received an email indicating you are being billed for a lost item? Don’t panic!
The Library system has had the email notification system turned off until a few days ago. Because the library has been closed to the public for so long a backlog of returned items were waiting to be processed. Once the backlog processing was completed and the system was turned on the backlog of system generated emails “opened the floodgates.”
If you received an email indicating you have been charged for a lost item return the item and the replacement fees you were charged will be refunded. If you still have overdue fines, please email lib-engineering@uiowa.edu to discuss any fines you might have accrued over the summer months.
We are happy to work with you!