Important! You must be associated with the University of Iowa and have a Hawk ID in order to read the following e-books. The titles are available from Books24×7. To find a book on the site, search by “Titles”.
The A to Z of Employment Practice, Second Edition
by David M. Martin
Thorogood © 2006 (714 pages)
ISBN: 9781854183279
Written in a straightforward, no-jargon style, this practical book provides expert advice on every aspect of employment practice from recruitment, pay and incentives to maternity/paternity leave, personnel records, contracts, holidays, and much more.
Achieving High Performance: A Research-based Practical Approach
by Richard F. Gerson
HRD Press © 2006 (150 pages)
ISBN: 9780874259278
Peppered with numerous quizzes and assessments, this thoroughly referenced book explains how to develop and maintain high levels of performance for yourself and others.
The Change Handbook, The Definitive Resource on Today’s Best Methods for Engaging Whole Systems, Second Edition
by Peggy Holman, Tom Devane and Steven Cady
Berrett-Koehler Publishers © 2007 (760 pages)
ISBN: 9781576753798
Combining theory and practice, this cutting-edge book describes more than 50 practices from a variety of disciplines, and outlines the distinctive aspects of the authors’ approaches, roles and responsibilities.
Communication in Organisations CMIOLP
by Corinne Leech and Kate Williams
Elsevier Science and Technology Books, Inc. © 2005 (113 pages)
ISBN: 9780750664288
Designed to be practical, stimulating and challenging, this workbook includes current management concepts, the changing legal framework in which managers operate and the impact of technology in the work environment.
The Definitive Drucker
by Elizabeth Haas Edersheim
McGraw-Hill © 2007 (304 pages)
ISBN: 9780071472333
Delivering keen analysis and insights into business, this book is a celebration of this extraordinary man and his life’s work, as well as a unique opportunity to learn from his final business lessons how to strategize, compete, and triumph in any market.
Effective Recruitment: A Practical Guide to Staying Within the Law
by Patricia Leighton and Giles Proctor
Thorogood © 2006 (123 pages)
ISBN: 9781854183033
Taking readers through the key stages of the recruitment process, this valuable report provides a concise summary of everything you need to know and what to do to stay securely within the law.
Employment Personality Tests Decoded
by Anne Hart and George Sheldon
Career Press © 2007 (216 pages)
ISBN: 9781564149466
With help from this insider’s guide, you’ll learn about personality assessment testing so you’ll never have to worry about getting the job you want—or keeping the job you love—because you couldn’t pass the personality test!
Executive Material: Nine of Australia’s Top CEOs in Conversation with Richard Walsh
by Richard Walsh
Allen & Unwin © 2002 (248 pages)
ISBN: 9781865087573
Presenting candid and revealing conversations with nine of Australia’s most successful CEOs, this book describes how these extraordinary achievers have overseen spectacular changes and growth in the great enterprises to which they have been entrusted.
Hard Optimism: How to Succeed in a World Where Positive Wins
by Price Pritchett
McGraw-Hill © 2007 (144 pages)
ISBN: 9780071485456
Drawing upon research from the influential field of positive psychology, this book offers 12 powerful, proven practices for reducing negative thinking and adopting the attitude of a winner.
Making Safety Work: Getting Management Commitment to Occupational Health and Safety
by Andrew Hopkins
Allen & Unwin © 1995 (224 pages)
ISBN: 9781863738699
Based on interviews with Australian managers and occupational health and safety officers, this book outlines strategies which OHS officers and representatives can use to gain management cooperation and build a safety culture within their organization.
The Manager’s Guide to Competitive Marketing Strategies, Third Edition
by Norton Paley
Thorogood © 2005 (426 pages)
ISBN: 9781854183705
With over 60 real life case studies reflecting topical issues of concern in today’s climate, this book offers a comprehensive chapter by chapter examination of market, product/service, pricing and distribution strategies.
A Manager’s Guide to Strategic Retirement Plan Management
by Daniel Cassidy
John Wiley & Sons © 2006 (288 pages)
ISBN: 9780471771739
Filled with in-depth insights and expert advice, this valuable guide will will allow you to make the best decisions possible while managing this ongoing process and help you find solutions that best fit your organization’s specific needs.
Marketing Your Service Business
by Ian Ruskin-Brown
Thorogood © 2005 (282 pages)
ISBN: 9781854183118
Providing a practical, intensive grounding in the special techniques for marketing your services, this book includes exercises at the end of each chapter as well as a sample workbook for use in training staff in customer service.
Measure of a Leader: The Legendary Leadership Formula for Producing Exceptional Performers and Outstanding Results
by Aubrey C. Daniels and James E. Daniels
McGraw-Hill © 2007 (222 pages)
ISBN: 9780071482660
By turning conventional leadership wisdom on its head, this innovative book delivers a proven, scientifically grounded approach to great leadership that includes focusing on the behavior of followers.
Modelling the Riskiness in Country Risk Ratings
by Suhejla Hoti and Michael McAleer
Emerald Group Publishing © 2005 (507 pages)
ISBN: 9780444518378
Focusing on the rating system of the international country risk guide, this book analyses various univariate and multivariate risk returns and corresponding symmetric and asymmetric models of conditional volatility, as well as conditional correlations.
More Quick Team-Building Activities for Busy Managers: 50 New Exercises that Get Results in Just 15 Minutes
by Brian Cole Miller
AMACOM © 2007 (203 pages)
ISBN: 9780814473788
Containing 50 exercises that can be conducted in 15 minutes or less, this book presents each activity with all the relevant information including a list of materials needed, the purpose of the exercise, and handy tips for success.
New Employee Orientation Training
by Karen Lawson
Elsevier Science and Technology Books, Inc. © 2006 (225 pages)
ISBN: 9780750663649 (CD Content Available)
If you’ve ever had to design new employee orientation programs at the organizational or departmental level, this guide will make the process much easier and help you solve the most common challenges you are likely to face.
Perfect Phrases for Building Strong Teams: Hundreds of Ready-to-Use Phrases for Fostering Collaboration, Encouraging Communication and Growing a Winning Team
by Linda Eve Diamond
McGraw-Hill © 2007 (159 pages)
ISBN: 9780071490733
Whether you’re a project manager, department head, or CEO, this quick-reference guide addresses all the issues you could possibly encounter working with a team - from building a winning team mindset, to managing virtual teams, and more.
Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations, and Challenging Personalities
by Susan F. Benjamin
McGraw-Hill © 2008 (239 pages)
ISBN: 9780071493048
Packed with hundreds of handy, ready-to-use phrases, this all-purpose reference guide will help you handle all kinds of people in most any situation whether on the job, at school, or anywhere.
Perfect Phrases for Perfect Hiring: Hundreds of Ready-to-Use Phrases for Interviewing and Hiring the Best Employees
by Lori Davila and Margot King
McGraw-Hill © 2007 (207 pages)
ISBN: 9780071481700
Packed with hundreds of sample phrases and questions, this book arms you with the right words for every stage of the hiring process and gives you the communication help you need to get the best players on your winning team.
Power Points!: How to Design and Deliver Presentations That Sizzle and Sell
by Harry Mills
AMACOM © 2007 (250 pages)
ISBN: 9780814474693
Today’s audiences have come to expect presentations that are informative, innovative and visually exciting. This valuable guide shows readers how to create and use stunning PowerPoint visuals, while also speaking with greater eloquence and persuasiveness.
Predicting Market Success: New Ways to Measure Customer Loyalty and Engage Consumers With Your Brand
by Robert Passikoff
John Wiley & Sons © 2006 (256 pages)
ISBN: 9780470040225
By integrating loyalty and engagement metrics into existing marketing strategies, this leading-edge book introduces a new system that lets you accurately predict market behavior, customer loyalty, sales, and profitability.
Purchase Order Management Best Practices: Process, Technology, and Change Management
by Ehap H. Sabri, Arun P. Gupta and Michael A. Beitler
J. Ross Publishing © 2007 (249 pages)
ISBN: 9781932159639
Offering practical, proven tactics and detailed guidance into every aspect of POM process redesign, this book provides a start-to-finish roadmap for organizations to implement a POM transformation program successfully.
Putting Management Back Into Performance: A Handbook for Managers and Supervisors
by James Webb
Allen & Unwin © 2003 (312 pages)
ISBN: 9781865089652
Setting out seven strategies for effective performance management, this book provides practical approaches to meeting the needs of your own system while using the process in a way that is positive for your business and your people.
Reviewing and Changing Contracts of Employment
by Annelise Tracy Phillips et al.
Thorogood © 2005 (146 pages)
ISBN: 9781854182968
Ensuring that you understand what should be in a contract and what should not, this report explains how to achieve changes in employment contracts without causing costly problems, and enables you to protect clients’ sensitive business information.
The Road to Organic Growth: How Great Companies Consistently Grow Marketshare From Within
by Edward D. Hess
McGraw-Hill © 2007 (224 pages)
ISBN: 9780071475259
Drawing upon research, interviews, and in-depth corporate studies, this book identifies the six keys to achieving organic growth and explains how to seamlessly and consistently incorporate them into a formula for sustainability and competitive advantage.
Sales and Profit: 5 1/2 Ways to Deliver Super Service Inside
by Ron Rael
Acanthus Publishing © 2007 (12 pages)
ISBN: 9781933631875
Featuring a step-by-step framework for growing your firm’s sales and profits, this practical book presents you with the structure to create happy, satisfied and loyal clients.
Successfully Defending Employment Tribunal Cases
by Dennis Hunt
Thorogood © 2005 (161 pages)
ISBN: 9781854182678
Necessitated by sweeping changes to the way ET claims are dealt with, which increase the risk of higher costs and more expensive claims, this indispensable report covers all the changes and their implications for HR professionals.
Tendering and Negotiating for MoD Contracts
by Tim R. Boyce
Thorogood © 2002 (135 pages)
ISBN: 9781854182760
Drawing out the main principles, processes and procedures involved in tendering and negotiating MoD contracts., this report covers every aspect of competitive tendering, negotiation and contractual negotiations in this new era.
The Trainer’s Handbook, 2nd Edition
by Karen Lawson
Pfeiffer © 2006 (336 pages)
ISBN: 9780787977498
Presenting a systematic approach to developing training skills and competencies, this book reflects the current changes in the design, development, and delivery of training that meets the needs of learners, distance learning, and performance consulting.
Umm …A Complete Guide to Public Speaking
by James O’Loghlin
Allen & Unwin © 2006 (186 pages)
ISBN: 9781741149548
Whether you need to improve your public speaking skills for a business presentation, a wedding, a school speech or even a job interview, this friendly book takes you through each stage and shows you how to keep your audience eager for more.
Web Marketing For Dummies
by Jan Zimmerman
John Wiley & Sons © 2007 (408 pages)
ISBN: 9780470049822
Providing the know-how to draw and keep customers, this practical book offers proven strategies to help you develop a plan, build a marketing-effective site, and create word-of-Web campaigns–all within your budget.
What Type of Leader are You?: Using the Enneagram System to Identify and Grow Your Leadership Strengths and Achieve Maximum Success
by Ginger Lapid-Bogda
McGraw-Hill © 2007 (335 pages)
ISBN: 9780071477192
Providing guidance to both current and future leaders, this book reveals how you can use the powerful Enneagram system to determine your leadership personality type and use that information to maximize your effectiveness in the workplace.
Whoever Tells the Best Story Wins: How to Use Your Own Stories to Communicate with Power and Impact
by Annette Simmons
AMACOM © 2007 (240 pages)
ISBN: 9780814409145
Showing you how to use personal stories to get your ideas across and create meaningful connections between you and your audience, this book offers the tools you need to persuade, inspire, and influence others through the power of story.
The Woman Road Warrior: An Expert’s Guide to Domestic and International Business Travel, Second Edition
by Kathleen Ameche
B2 © 2005 (200 pages)
ISBN: 9781932841251
Tailored specifically to the needs of modern businesswomen, this unique resource covers every aspect of business travel, from using a travel agent vs. self-planning to navigating airport hassles to finding transportation options in the destination city.
Your Boss is Not Your Mother: Eight Steps to Eliminating Office Drama and Creating Positive Relationships at Work
by Debra Mandel
B2 © 2006 (210 pages)
ISBN: 9781932841169
Using real-life stories and anecdotes to demonstrate how to respond to people in the workplace with a clear head, this unique book will help you explore and assess your workplace interactions so you can create a friendlier environment for yourself.
