Business Library News

Graduate students may now renew books due June 25^th, 2008.  Books should be brought to the Business Library in person, but they may be returned to or renewed at any library on campus (except Law).  Books may not be renewed by telephone, by e-mail, or from a list.  You can see a list of books checked out to you on-line by looking at My Account on InfoHawk.  With an ID card, Library staff can also provide this list. 

Thank you for your cooperation. 

Thanks,

Important! You must be associated with the University of Iowa and have a Hawk ID in order to read the following e-books. The titles are available from Books24×7. To find a book on the site, search by “Titles”.

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The A to Z of Employment Practice, Second Edition
by David M. Martin
Thorogood © 2006 (714 pages)
ISBN: 9781854183279

 Written in a straightforward, no-jargon style, this practical book provides expert advice on every aspect of employment practice from recruitment, pay and incentives to maternity/paternity leave, personnel records, contracts, holidays, and much more.

Achieving High Performance: A Research-based Practical Approach
by Richard F. Gerson
HRD Press © 2006 (150 pages)
ISBN: 9780874259278

Peppered with numerous quizzes and assessments, this thoroughly referenced book explains how to develop and maintain high levels of performance for yourself and others.

The Change Handbook, The Definitive Resource on Today’s Best Methods for Engaging Whole Systems, Second Edition
by Peggy Holman, Tom Devane and Steven Cady
Berrett-Koehler Publishers © 2007 (760 pages)
ISBN: 9781576753798

Combining theory and practice, this cutting-edge book describes more than 50 practices from a variety of disciplines, and outlines the distinctive aspects of the authors’ approaches, roles and responsibilities.

Communication in Organisations CMIOLP
by Corinne Leech and Kate Williams
Elsevier Science and Technology Books, Inc. © 2005 (113 pages)
ISBN: 9780750664288

Designed to be practical, stimulating and challenging, this workbook includes current management concepts, the changing legal framework in which managers operate and the impact of technology in the work environment.

The Definitive Drucker
by Elizabeth Haas Edersheim
McGraw-Hill © 2007 (304 pages)
ISBN: 9780071472333

Delivering keen analysis and insights into business, this book is a celebration of this extraordinary man and his life’s work, as well as a unique opportunity to learn from his final business lessons how to strategize, compete, and triumph in any market.

Effective Recruitment: A Practical Guide to Staying Within the Law
by Patricia Leighton and Giles Proctor
Thorogood © 2006 (123 pages)
ISBN: 9781854183033

Taking readers through the key stages of the recruitment process, this valuable report provides a concise summary of everything you need to know and what to do to stay securely within the law.

Employment Personality Tests Decoded
by Anne Hart and George Sheldon
Career Press © 2007 (216 pages)
ISBN: 9781564149466

With help from this insider’s guide, you’ll learn about personality assessment testing so you’ll never have to worry about getting the job you want—or keeping the job you love—because you couldn’t pass the personality test!

Executive Material: Nine of Australia’s Top CEOs in Conversation with Richard Walsh
by Richard Walsh
Allen & Unwin © 2002 (248 pages)
ISBN: 9781865087573

Presenting candid and revealing conversations with nine of Australia’s most successful CEOs, this book describes how these extraordinary achievers have overseen spectacular changes and growth in the great enterprises to which they have been entrusted.

Hard Optimism: How to Succeed in a World Where Positive Wins
by Price Pritchett
McGraw-Hill © 2007 (144 pages)
ISBN: 9780071485456

Drawing upon research from the influential field of positive psychology, this book offers 12 powerful, proven practices for reducing negative thinking and adopting the attitude of a winner.

Making Safety Work: Getting Management Commitment to Occupational Health and Safety
by Andrew Hopkins
Allen & Unwin © 1995 (224 pages)
ISBN: 9781863738699

Based on interviews with Australian managers and occupational health and safety officers, this book outlines strategies which OHS officers and representatives can use to gain management cooperation and build a safety culture within their organization.

The Manager’s Guide to Competitive Marketing Strategies, Third Edition
by Norton Paley
Thorogood © 2005 (426 pages)
ISBN: 9781854183705

With over 60 real life case studies reflecting topical issues of concern in today’s climate, this book offers a comprehensive chapter by chapter examination of market, product/service, pricing and distribution strategies.

A Manager’s Guide to Strategic Retirement Plan Management
by Daniel Cassidy
John Wiley & Sons © 2006 (288 pages)
ISBN: 9780471771739

Filled with in-depth insights and expert advice, this valuable guide will will allow you to make the best decisions possible while managing this ongoing process and help you find solutions that best fit your organization’s specific needs.

Marketing Your Service Business
by Ian Ruskin-Brown
Thorogood © 2005 (282 pages)
ISBN: 9781854183118

Providing a practical, intensive grounding in the special techniques for marketing your services, this book includes exercises at the end of each chapter as well as a sample workbook for use in training staff in customer service.

Measure of a Leader: The Legendary Leadership Formula for Producing Exceptional Performers and Outstanding Results
by Aubrey C. Daniels and James E. Daniels
McGraw-Hill © 2007 (222 pages)
ISBN: 9780071482660

By turning conventional leadership wisdom on its head, this innovative book delivers a proven, scientifically grounded approach to great leadership that includes focusing on the behavior of followers.

Modelling the Riskiness in Country Risk Ratings
by Suhejla Hoti and Michael McAleer
Emerald Group Publishing © 2005 (507 pages)
ISBN: 9780444518378

Focusing on the rating system of the international country risk guide, this book analyses various univariate and multivariate risk returns and corresponding symmetric and asymmetric models of conditional volatility, as well as conditional correlations.

More Quick Team-Building Activities for Busy Managers: 50 New Exercises that Get Results in Just 15 Minutes
by Brian Cole Miller
AMACOM © 2007 (203 pages)
ISBN: 9780814473788

Containing 50 exercises that can be conducted in 15 minutes or less, this book presents each activity with all the relevant information including a list of materials needed, the purpose of the exercise, and handy tips for success.

New Employee Orientation Training
by Karen Lawson
Elsevier Science and Technology Books, Inc. © 2006 (225 pages)
ISBN: 9780750663649 (CD Content Available)

If you’ve ever had to design new employee orientation programs at the organizational or departmental level, this guide will make the process much easier and help you solve the most common challenges you are likely to face.

Perfect Phrases for Building Strong Teams: Hundreds of Ready-to-Use Phrases for Fostering Collaboration, Encouraging Communication and Growing a Winning Team
by Linda Eve Diamond
McGraw-Hill © 2007 (159 pages)
ISBN: 9780071490733

Whether you’re a project manager, department head, or CEO, this quick-reference guide addresses all the issues you could possibly encounter working with a team - from building a winning team mindset, to managing virtual teams, and more.

Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations, and Challenging Personalities
by Susan F. Benjamin
McGraw-Hill © 2008 (239 pages)
ISBN: 9780071493048

Packed with hundreds of handy, ready-to-use phrases, this all-purpose reference guide will help you handle all kinds of people in most any situation whether on the job, at school, or anywhere.

Perfect Phrases for Perfect Hiring: Hundreds of Ready-to-Use Phrases for Interviewing and Hiring the Best Employees
by Lori Davila and Margot King
McGraw-Hill © 2007 (207 pages)
ISBN: 9780071481700

Packed with hundreds of sample phrases and questions, this book arms you with the right words for every stage of the hiring process and gives you the communication help you need to get the best players on your winning team.

Power Points!: How to Design and Deliver Presentations That Sizzle and Sell
by Harry Mills
AMACOM © 2007 (250 pages)
ISBN: 9780814474693

Today’s audiences have come to expect presentations that are informative, innovative and visually exciting. This valuable guide shows readers how to create and use stunning PowerPoint visuals, while also speaking with greater eloquence and persuasiveness.

Predicting Market Success: New Ways to Measure Customer Loyalty and Engage Consumers With Your Brand
by Robert Passikoff
John Wiley & Sons © 2006 (256 pages)
ISBN: 9780470040225

By integrating loyalty and engagement metrics into existing marketing strategies, this leading-edge book introduces a new system  that lets you accurately predict market behavior, customer loyalty, sales, and profitability.

Purchase Order Management Best Practices: Process, Technology, and Change Management
by Ehap H. Sabri, Arun P. Gupta and Michael A. Beitler
J. Ross Publishing © 2007 (249 pages)
ISBN: 9781932159639

Offering practical, proven tactics and detailed guidance into every aspect of POM process redesign, this book provides a start-to-finish roadmap for organizations to implement a POM transformation program successfully.

Putting Management Back Into Performance: A Handbook for Managers and Supervisors
by James Webb
Allen & Unwin © 2003 (312 pages)
ISBN: 9781865089652

Setting out seven strategies for effective performance management, this book provides practical approaches to meeting the needs of your own system while using the process in a way that is positive for your business and your people.

Reviewing and Changing Contracts of Employment
by Annelise Tracy Phillips et al.
Thorogood © 2005 (146 pages)
ISBN: 9781854182968

Ensuring that you understand what should be in a contract and what should not, this report explains how to achieve changes in employment contracts without causing costly problems, and enables you to protect clients’ sensitive business information.

The Road to Organic Growth: How Great Companies Consistently Grow Marketshare From Within
by Edward D. Hess
McGraw-Hill © 2007 (224 pages)
ISBN: 9780071475259

Drawing upon research, interviews, and in-depth corporate studies, this book identifies the six keys to achieving organic growth and explains how to seamlessly and consistently incorporate them into a formula for sustainability and competitive advantage.

Sales and Profit: 5 1/2 Ways to Deliver Super Service Inside
by Ron Rael
Acanthus Publishing © 2007 (12 pages)
ISBN: 9781933631875

Featuring a step-by-step framework for growing your firm’s sales and profits, this practical book presents you with the structure to create happy, satisfied and loyal clients.

Successfully Defending Employment Tribunal Cases
by Dennis Hunt
Thorogood © 2005 (161 pages)
ISBN: 9781854182678

Necessitated by sweeping changes to the way ET claims are dealt with, which increase the risk of higher costs and more expensive claims, this indispensable report covers all the changes and their implications for HR professionals.

Tendering and Negotiating for MoD Contracts
by Tim R. Boyce
Thorogood © 2002 (135 pages)
ISBN: 9781854182760

Drawing out the main principles, processes and procedures involved in tendering and negotiating MoD contracts., this report covers every aspect of competitive tendering, negotiation and contractual negotiations in this new era.

The Trainer’s Handbook, 2nd Edition
by Karen Lawson
Pfeiffer © 2006 (336 pages)
ISBN: 9780787977498

Presenting a systematic approach to developing training skills and competencies, this book reflects the current changes in the design, development, and delivery of training that meets the needs of learners, distance learning, and performance consulting.

Umm …A Complete Guide to Public Speaking
by James O’Loghlin
Allen & Unwin © 2006 (186 pages)
ISBN: 9781741149548

Whether you need to improve your public speaking skills for a business presentation, a wedding, a school speech or even a job interview, this friendly book takes you through each stage and shows you how to keep your audience eager for more.

Web Marketing For Dummies
by Jan Zimmerman
John Wiley & Sons © 2007 (408 pages)
ISBN: 9780470049822

Providing the know-how to draw and keep customers, this practical book offers proven strategies to help you develop a plan, build a marketing-effective site, and create word-of-Web campaigns–all within your budget.

What Type of Leader are You?: Using the Enneagram System to Identify and Grow Your Leadership Strengths and Achieve Maximum Success
by Ginger Lapid-Bogda
McGraw-Hill © 2007 (335 pages)
ISBN: 9780071477192

Providing guidance to both current and future leaders, this book reveals how you can use the powerful Enneagram system to determine your leadership personality type and use that information to maximize your effectiveness in the workplace.

Whoever Tells the Best Story Wins: How to Use Your Own Stories to Communicate with Power and Impact
by Annette Simmons
AMACOM © 2007 (240 pages)
ISBN: 9780814409145

Showing you how to use personal stories to get your ideas across and create meaningful connections between you and your audience, this book offers the tools you need to persuade, inspire, and influence others through the power of story.

The Woman Road Warrior: An Expert’s Guide to Domestic and International Business Travel, Second Edition
by Kathleen Ameche
B2 © 2005 (200 pages)
ISBN: 9781932841251

Tailored specifically to the needs of modern businesswomen, this unique resource covers every aspect of business travel, from using a travel agent vs. self-planning to navigating airport hassles to finding transportation options in the destination city.

Your Boss is Not Your Mother: Eight Steps to Eliminating Office Drama and Creating Positive Relationships at Work
by Debra Mandel
B2 © 2006 (210 pages)
ISBN: 9781932841169

Using real-life stories and anecdotes to demonstrate how to respond to people in the workplace with a clear head, this unique book will help you explore and assess your workplace interactions so you can create a friendlier environment for yourself.

New books are located on the tall book shelves in the corridors behind the information desk. This list is ordered by call number.

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Entrepreneurship in emerging domestic markets : barriers and innovation /
New York : Springer, c2008.
Table of contents:
http://www.loc.gov/catdir/toc/fy0803/2007933507.html
HB615 .E63345 2008

The digital economy : business organization, production processes, and regional developments /
by Malecki, Edward J.
London ; New York : Routledge, 2008.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0720/2007022680.html
HC79.I55 M355 2008

How to make money with MySpace : reach millions of customers, grow your business, and find your fortune through social networking sites /
by Prince, Dennis L.
New York : McGraw-Hill, c2008.
HD30.37 .P75 2008

Business systems and organizational capabilities : the institutional structuring of competitive competences /
by Whitley, Richard.
Oxford ; New York : Oxford University Press, 2007.
HD30.55 .W47 2007

Innovation to the core : a blueprint for transforming the way your company innovates /
by Skarzynski, Peter.
Boston, Mass. : Harvard Business School Press, c2008.
HD58.9 .S5546 2008

Doing business with beauty : black women, hair salons, and the racial enclave economy /
by Wingfield, Adia Harvey.
Lanham, Md. : Rowman & Littlefield, c2008.
HD2358.5.U6 W56 2008

A measure of fairness : the economics of living wages and minimum wages in the United States /
Ithaca : ILR Press, 2008.
HD4918 .M57 2008

Why is there no labor party in the United States? /
by Archer, Robin.
Princeton : Princeton University Press, c2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0718/2007020626.html
HD6510 .A73 2007

E-learning and the science of instruction : proven guidelines for consumers and designers of multimedia learning /
by Clark, Ruth Colvin.
San Francisco, CA : Pfeiffer, c2008.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0714/2007013434.html
Software 9211, CD-ROM (at the information desk)
HF1106 .C55 2008

The green marketing manifesto /
by Grant, John.
Chichester, England ; Hoboken, NJ : John Wiley & Sons, c2007.
Publisher description:
http://www.loc.gov/catdir/enhancements/fy0801/2007041714-d.html
Contributor biographical information:
http://www.loc.gov/catdir/enhancements/fy0804/2007041714-b.html
HF5413 .G722 2007

Building more effective organizations : HR management and performance in practice /
Cambridge, UK ; New York : Cambridge University Press, 2008.
Contributor biographical information:
http://www.loc.gov/catdir/enhancements/fy0729/2007032994-b.html
Publisher description:
http://www.loc.gov/catdir/enhancements/fy0729/2007032994-d.html
HF5549 .B8739 2008

Madison Avenue and the color line : African Americans in the advertising industry /
by Chambers, Jason.
Philadelphia, Pa. : University of Pennsylvania Press, c2008.
HF5813.U6 C46 2008

Imaging in advertising : verbal and visual codes of commerce /
by Johnson, Fern L.
New York : Routledge, 2008.
HF5821 .J64 2008

Going broke : why Americans can’t hold on to their money /
by Vyse, Stuart A.
Oxford ; New York : Oxford University Press, 2008.
HG3766 .V97 2008

Advanced stochastic models, risk assessment, and portfolio optimization : the ideal risk, uncertainty, and performance measures /
by Rachev, S. T. (Svetlozar Todorov)
Hoboken, N.J. : Wiley, 2008.
HG4529.5 .R33 2008

Business insights : China : practical advice on entry strategy and engagement /
London ; Philadelphia : Kogan Page, 2008.
HG5784 .B87 2008

Black belt librarians : every librarian’s real world guide to a safer workplace /
by Graham, Warren Davis.
Charlotte, N.C. : Pure Heart Press, c2006
Z679.6 .G73 2006

Important! You must be associated with the University of Iowa and have a Hawk ID in order to read the following e-books. The titles are available from Books24×7. To find a book on the site, search by “Titles”.

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Anatomy of Business
by Stever Robbins
Acanthus Publishing © 2007 (12 pages)
ISBN: 9781933631790

 A helpful alternative when trying to understand the fundamental components of how a business works, this book explores the money, infrastructure, sales, marketing, and various other essentials that keep businesses afloat.

Beyond Borders: Internationalisation of R&D and Policy Implications for Small Open Economies
by André Spithoven and Peter Teirlinck (eds)
Emerald Group Publishing © 2005 (438 pages)
ISBN: 9780444519092

Intended to inform and stimulate the debate on policy issues relating to science, technology and innovation, this book examines the consequences and policy options of a small open economy in the era of internationalization of science and technology.

Buzz: How to Create it and Win with it
by Edward I. Koch and Christy Heady
AMACOM © 2007 (176 pages)
ISBN: 9780814474624

Whether you’re running for public office or climbing the corporate ladder, this in-your-face book reveals how anyone can make a memorable entrance, attract attention (the right kind), and get others to take notice and listen.

Communicate Effectively: 24 Lessons for Day-to-Day Business Success
by Lani Arredondo
McGraw-Hill © 2007 (64 pages)
ISBN: 9780071493376

Offering techniques for communicating clearly and managing conflicts, this book features guidelines for everything from sharing information and gathering input to handling disagreements and conducting results-driven meetings and presentations.

Connecting with Your Customer: Understanding the Buyer’s Needs
by Jim Cathcart
Acanthus Publishing © 2007 (16 pages)
ISBN: 9781933631974

Discussing how your own frame of mind has a great deal to do with your customer’s frame of mind, this book helps you to shift to a service-oriented frame of mind so you will produce more sales, larger sales, and a more pleasing sales experience each time.

Eco-Efficiency, Regulation and Sustainable Business: Towards a Governance Structure for Sustainable Development
by Raimund Bleischwitz and Peter Hennicke (eds)
Edward Elgar Publishing © 2004 (248 pages)
ISBN: 9781843766872

Presenting important new research on applied eco-efficiency concepts throughout Europe, this insightful book highlights the application of existing European-based policies concerning material flows and energy.

Finding The Buyer: How To Reach Those Who Want What You’ve Got
by Jim Cathcart
Acanthus Publishing © 2007 (17 pages)
ISBN: 9781933631882

Helping readers to choose the markets that hold the potential to take them to the top one percent and keep them there, this book shows how to build momentum and spontaneous sales growth.

Health Matters: A Pocket Guide to Working with Diverse Cultures and Underserved Populations
by Michele Yehieli and Mark A. Grey
Nicholas Brealey Publishing © 2005 (84 pages)
ISBN: 9781931930208

Written for health professionals, social workers, teachers, administrators and other care providers, this succinct handbook will help them understand a variety of cultural backgrounds in order to deliver culturally competent care.

Icarus in the Boardroom: The Fundamental Flaws in Corporate America and Where They Came From
by David Skeel
Oxford University Press © 2005 (261 pages)
ISBN: 9780195174717

Comparing Icarus of ancient Greek lore to how entrepreneurs can overstep their bounds, this book identifies the problems of the past, and offers a new diagnosis of the fundamental flaws in corporate America today, and of what can be done to fix them.

K-Factors: Building Competency for a Profitable Workforce
by Bob Kustka
Acanthus Publishing © 2007 (19 pages)
ISBN: 9781933631844

Focusing on the most valuable resource your company has - people, this book offers advice on how to improve the productivity of your workforce, increase the development of your people, and build a holistic strategy that will bring better results.

Mobilizing Minds
by Lowell L. Bryan and Claudia I. Joyce
McGraw-Hill © 2007 (336 pages)
ISBN: 9780071490825

Based on a decade of exclusive research, this book provides seven strategic ideas that shatter the complexity frontiers, have the potential to unleash enormous profits, and enable long-term success for every company.

The New Rules of International Negotiation: Building Relationships, Earning Trust, and Creating Influencing Around the World
by Catherine Lee
Career Press © 2007 (272 pages)
ISBN: 9781564149732

Containing a great deal of humor, charm, and practical advice, this book addresses the commonalities, the differences and the barriers facing anyone trying to do business and negotiate with other countries.

Planning Tomorrow’s Workforce Today
by Bob Kustka
Acanthus Publishing © 2007 (17 pages)
ISBN: 9781933631912

Offering practical guidance on the formulation of a staffing strategy, this informative and proactive book explores the vulnerabilities that may arise, and presents proven methods to address a variety of issues before they cause a crisis.

Play to Your Strengths: Stacking the Deck to Achieve Spectacular Results for Yourself and Others
by Andrea Aigetich and Carol Leavitt
Career Press © 2008 (288 pages)
ISBN: 9781564149800

Inviting readers to convey more of who they are by expanding and using their natural strengths, this unique, optimistic book shows what we can do with our growing knowledge of strengths, from interesting information to practical application

Power and Influence: The Rules Have Changed
by Robert L. Dilenschneider
McGraw-Hill © 2007 (224 pages)
ISBN: 9780071489768

Sharing the lessons he learned from his own adaptation to the digital age, the author of this book examines how the latest innovations work, which are the most important to focus on, and what we must do to stay on the cutting edge of business development.

Seduced by Success: How the Best Companies Survive the 9 Traps of Winning
by Robert J. Herbold
McGraw-Hill © 2007 (336 pages)
ISBN: 9780071481830

Authored by the former COO of Microsoft, this strategic guide offers proven tactics for preventing arrogance, bloat, and neglect while capitalizing on your accomplishments, sustaining momentum, and retaining your position in the marketplace.

The Ring in the Rubble: Dig Through Change and Find Your Next Golden Opportunity
by Gary Bradt
McGraw-Hill © 2007 (208 pages)
ISBN: 9780071488518

Supported by engaging real-life experiences, this book reveals the secrets to moving beyond the rubble of disruption, fear, and uncertainty that change often creates, to finding the golden ring of opportunity that always lies beneath.

Time Management: 24 Techniques to Make Each Minute Count at Work
by Marc Mancini
McGraw-Hill © 2007 (64 pages)
ISBN: 9780071493383

Through 24 easy-to-master techniques that will instantly increase your workplace efficiency, this valuable book will help you maximize your productivity, enhance your managerial skills, and sharpen your edge in business.

Turning Numbers into Knowledge: Mastering the Art of Problem Solving, Second Edition
by Jonathan G. Koomey
Analytics Press © 2008 (272 pages)
ISBN: 9780970601919

Full of tools, tricks, and tips for solving problems in the real world, this book serves as an ideal training manual for those who are new to or intimidated by quantitative analysis, and acts as a refresher for those with more experience.

The Voice of Authority: 10 Communication Strategies Every Leader Needs to Know
by Dianna Booher
McGraw-Hill © 2007 (224 pages)
ISBN: 9780071486699

From the most routine messages to more sensitive “bad news” subjects, this clear-cut book will show you exactly what to say, how to say it, when to say it, and even how to present yourself credibly-all crucial elements in business today.

New books are located on the tall book shelves in the corridors behind the information desk. This list is ordered by call number.

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Fragile finance : debt, speculation and crisis in the age of global credit /
by Nesvetailova, Anastasia.
Basingstoke [England] ; New York : Palgrave Macmillan, 2007
HB3722 .N47 2007

Power and politics after financial crises : rethinking foreign opportunism in emerging markets /
Basingstoke [England] ; New York : Palgrave Macmillan, 2008.
Contributor biographical information:
http://www.loc.gov/catdir/enhancements/fy0807/2007048567-b.html
Publisher description:
http://www.loc.gov/catdir/enhancements/fy0807/2007048567-d.html
HB3722 .P69 2008

Executing your strategy : how to break it down and get it done /
by Morgan, Mark.
Boston, Mass. : Harvard Business School Press, c2007.
Table of contents: http://www.loc.gov/catdir/toc/ecip0719/2007021450.html
HD30.28 .M6523 2007

Entrepreneurship and new value creation : the dynamic of the entrepreneurial process /
by Fayolle, Alain.
Cambridge, UK ; New York : Cambridge University Press, 2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0714/2007013269.html
Publisher description:
http://www.loc.gov/catdir/enhancements/fy0729/2007013269-d.html
HD62.5 .F39 2007

Corporate wasteland : the landscape and memory of deindustrialization /
by High, Steven C.
Ithaca : IRL Press, 2007.
HD5708.55.U6 H54 2007

The future of business schools : scenarios and strategies for 2020 /
Basingstoke ; New York : Palgrave Macmillan, 2008.
HF1140 .F88 2008

Market devices /
Malden, MA : Blackwell Pub./The Sociological Review, 2007.
Contributor biographical information:
http://www.loc.gov/catdir/enhancements/fy0805/2007029399-b.html
Publisher description:
http://www.loc.gov/catdir/enhancements/fy0805/2007029399-d.html
HF5414 .M385 2007

Marketing ethics /
by Brenkert, George G.
Malden, MA : Blackwell Pub., 2008.
Contributor biographical information:
http://www.loc.gov/catdir/enhancements/fy0805/2007033955-b.html
Publisher description:
http://www.loc.gov/catdir/enhancements/fy0805/2007033955-d.html
HF5415 .B637 2008

The handbook of field marketing : a complete guide to understanding and outsourcing face-to-face direct marketing /
by Williams, Alison.
London ; Philadelphia : Kogan Page, 2008.
HF5415.126 .W55 2008

The ultimate small business marketing toolkit : all the tips, forms, and strategies you’ll ever need /
by Goldstein, Beth.
New York : McGraw-Hill, c2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0710/2007004626.html
Contributor biographical information:
http://www.loc.gov/catdir/enhancements/fy0708/2007004626-b.html
Software 9112, CD-ROM (at the information desk)
HF5415.13 .G58 2007

Handbook of research in international human resource management /
New York : Lawrence Erlbaum Associates, 2008.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0714/2007011799.html
HF5549.5.E45 H363 2008

Two hundred years of accounting research : an international survey of personalities, ideas and publications /
by Mattessich, Richard.
London ; New York : Routledge, 2008.
HF5630 .M388 2008

Equity valuation and analysis with eVal /
by Lundholm, Russell James.
Boston : McGraw-Hill Irwin, c2007.
Table of contents:
http://www.loc.gov/catdir/enhancements/fy0664/2006014698-t.html
Software 9130, CD-ROM (at the information desk)
HG4028.V3 L796 2007

The trillion dollar meltdown : easy money, high rollers, and the great credit crash /
by Morris, Charles R.
New York : PublicAffairs, c2008.
HG4910 .M667 2008

From Wall Street to the Great Wall : how investors can profit from China’s booming economy /
by Malkiel, Burton Gordon.
New York : W.W. Norton & Co., c2008.
HG5782 .M35 2008

Public sector auditing : is it value for money? /
by Bourn, John, Sir.
Chichester, England ; Hoboken, NJ : John Wiley & Sons, c2007.
Contributor biographical information:
http://www.loc.gov/catdir/enhancements/fy0743/2007035533-b.html
Publisher description:
http://www.loc.gov/catdir/enhancements/fy0743/2007035533-d.html
HJ9733 .B68 2007

The digital hand. volume III, how computers changed the work of American public sector industries /
by Cortada, James W.
Oxford ; New York : Oxford University Press, 2008.
JK468.A8 C677 2008

Important! You must be associated with the University of Iowa and have a Hawk ID in order to read the following e-books. The titles are available from Books24×7. To find a book on the site, search by “Titles”.

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China Business: The Rules of the Game
by Carolyn Blackman
Allen & Unwin © 2000 (258 pages)
ISBN: 9781865082301

Revealing the key things you need to know to do business effectively in China, this informative, candid, and entertaining book uses real-life stories and situations to give you tried and true practical strategies that will turn obstacles into advantages.

Everybody Wins: The Story and Lessons Behind RE/MAX
by Phil Harkins and Keith Hollihan
John Wiley & Sons © 2005 (304 pages)
ISBN: 9780471710240

Providing an inside look at one of the world’s most successful real estate companies, this insightful book reveals how RE/MAX grew from a renegade bunch of mavericks to a tight network of over 100,000 agents in more than 50 countries.

Flight Plan: How To Achieve More, Faster Than You Ever Dreamed Possible
by Brian Tracy
Berrett-Koehler Publishers © 2008 (168 pages)
ISBN: 9781576754979

Revealing the real keys to accomplishing any long-term, meaningful success, this book uses the metaphor of an airplane trip to help you chart a course to greater achievement, happiness, and personal fulfillment.

I’ll Take Learning for 500: Using Game Shows to Engage, Motivate, and Train
by Dan Yaman and Missy Covington
Pfeiffer © 2006 (272 pages)
ISBN: 9780787983062 (CD Content Available)

Let this unique and practical guide show you how to leverage the excitement and entertainment inherent in game shows by using them to increase participant involvement, information retention, and comprehension.

Intelligent Innovation: Four Steps to Achieving a Competitive Edge
by John A. Cogliandro
J. Ross Publishing © 2007 (249 pages)
ISBN: 9781932159615

Explaining the importance and application of innovation throughout the lifecycle of any product or service, this book uses a practical four-step process, and includes the tools and methods to achieve increased performance within the entire organization.

Marketing Graffiti: The View From The Street
by Michael Saren
Butterworth-Heinemann © 2006 (305 pages)
ISBN: 9780750656979

Critically examining the wide range of products, businesses, technologies, information, services, ads, packaging and branding, this book explains marketing from the perspective of the pivotal figure in the process: the consumer.

The Next Generation of Corporate Universities: Innovative Approaches for Developing People and Expanding Organizational Capabilities
by Mark Allen (ed)
Pfeiffer © 2007 (432 pages)
ISBN: 9780787986551

Providing a window into some of the most innovative corporate universities and their inventive approaches, this hands-on guide will arm you with numerous proven techniques to add value to your corporate university.

The Trillion Dollar Meltdown: Easy Money, High Rollers, and the Great Credit Crash
by Charles R. Morris
PublicAffairs © 2008 (216 pages)
ISBN: 9781586485634

Whether you are an active investor, a homeowner, or a contributor to your 401(k) plan, this indispensable guide will help you understand the gross excess that has put the world economy on the brink-and what the new landscape will look like.

Value-Based Metrics for Improving Results: An Enterprise Project Management Toolkit
by Mel Schnapper and Steven Rollins
J. Ross Publishing © 2006 (457 pages)
ISBN: 9781932159257

Featuring a roadmap that can be applied in any organization, this book presents a value-based methodology for developing and using metrics as a tool to baseline, monitor, manage, improve, align and reward performance of most any business function.
The Value of Learning: How Organizations Capture Value and ROI and Translate Them into Support, Improvement, and Funds
by Patricia Pulliam Phillips and Jack J. Phillips
Pfeiffer © 2007 (464 pages)
ISBN: 9780787985325

A hands-on guide for the implementation of learning and development programs, this book offers a proven approach to measurement and evaluation for learning and development that can be replicated throughout an organization and ultimately improve ROI.

World Class Master Scheduling: Best Practices and Lean Six Sigma Continuous Improvement
by Donald H. Sheldon
J. Ross Publishing © 2006 (272 pages)
ISBN: 9781932159400

Providing a complete detailed understanding of world class master scheduling, this up-to-date “how-to” guide explains how master scheduling integrates with Lean and Six Sigma to create the perfect environment for robust control and continuous improvement.

World Class Sales & Operations Planning: A Guide to Successful Implementation and Robust Execution
by Donald H. Sheldon
J. Ross Publishing © 2006 (241 pages)
ISBN: 9781932159530

Explaining how to implement and execute robust S&OP process excellence, this comprehensive guide delineates how to accomplish successful top management planning using a step-by-step approach.

New books are located on the tall book shelves in the corridors behind the information desk. This list is ordered by call number.

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U.S. industry & market outlook.  /
Published [Bath, Maine] : C. Barnes & Co.
(Reference, Library use only) HC101 .U55 2007

India arriving : how this economic powerhouse is redefining global business /
by Dossani, Rafiq.
New York : AMACOM / American Management Association, c2008.
HC435.3 .D67 2008

Moral foundations of management knowledge /
Cheltenham, UK ; Northampton, MA : Edward Elgar, c2007.
HD29 .M667 2007

Predictocracy : market mechanisms for public and private decision making /
by Abramowicz, Michael.
New Haven : Yale University Press, c2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0718/2007020340.html
HD30.27 .A27 2007

Managing the unexpected : resilient performance in an age of uncertainty /
by Weick, Karl E.
San Francisco : Jossey-Bass, c2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0720/2007024496.html
HD49 .W45 2007

Judgment : how winning leaders make great calls /
by Tichy, Noel M.
New York : Portfolio, 2007.
Contributor biographical information:
http://www.loc.gov/catdir/enhancements/fy0806/2007027169-b.html
Publisher description:
http://www.loc.gov/catdir/enhancements/fy0806/2007027169-d.html
HD57.7 .T496 2007

Getting the goods : ports, labor, and the logistics revolution /
by Bonacich, Edna.
Ithaca, N.Y. : Cornell University Press, 2008.
HE554.L7 B66 2008

Billions of entrepreneurs : how China and India are reshaping their futures–and yours /
by Khanna, Tarun.
Boston, Mass. : Harvard Business School Press, c2007.
HF3836.5 .K593 2007

The rise of brands /
by Moor, Liz.
Oxford ; New York : Berg, 2007.
Contributor biographical information:
http://www.loc.gov/catdir/enhancements/fy0739/2007031786-b.html
Publisher description:
http://www.loc.gov/catdir/enhancements/fy0739/2007031786-d.html
HF5415.1255 .M66 2007

Web technologies for commerce and services online /
Hershey, PA : Information Science Reference, c2008.
HF5548.32 .W423 2008

Financial ratios : how to use financial ratios to maximise value and success for your business /
by Bull, Richard.
Oxford ; Burlington, MA : Elsevier, c2008.
(Ask at the information desk) Software 9300 DVD-ROM
HF5681.R25 B85 2008

Brand new China : advertising, media, and commercial culture /
by Wang, Jing.
Cambridge, Mass. : Harvard University Press, 2008.
HF5813.C5 W35 2008

Provocateur : images of women and minorities in advertising /
by Cortese, Anthony Joseph Paul.
Lanham : Rowman & Littlefield Publishers, c2008.
HF5823 .C5977 2008

Why are there so many banking crises? : the politics and policy of bank regulation /
by Rochet, Jean-Charles.
Princeton : Princeton University Press, c2008.
HG1725 .R63 2008

Fair lending compliance : intelligence and implications for credit risk management /
by Abrahams, Clark R.
Hoboken, N.J. : Wiley, c2008.
Publisher description:
http://www.loc.gov/catdir/enhancements/fy0739/2007026259-d.html
Table of contents:
http://www.loc.gov/catdir/enhancements/fy0739/2007026259-t.html
HG3754.5.U6 A27 2008

The Business Library has just added BizSeer.IST to its list of online resources.  Please note that many documents are in .pdf format.  This collection and search engine describes itself:

“BizSeer is a publicly available vertical digital library and search engine hosted at Penn State’s Smeal College of Business that focuses on academic business documents. SmealSearch crawls the web and harvests, catalogs, and indexes academic business documents. It is based on the computer and information science engine, CiteSeer.IST, initially developed at NEC Research Institute by Kurt Bollacker, Lee Giles and Steve Lawrence and now hosted at Penn State. The search engine crawls websites of academia, commerce, research institutes, government agencies, etc. for academic business documents, including published articles, working papers, white papers, consulting reports, etc. For certain documents, SmealSearch only indexes and stores the hyperlinks to those documents. BizSeer attempts to generate a citation analysis for all the academic articles harvested and ranks them in order of their citation rates (the most cited articles are listed first) similar to the ranking of CiteSeer and the Google Scholar.

BizSeer has many unique features: 

• Automatically gathers and indexes specific information such as author, title, abstract,  and citations.
• Performs keyword searches on the full content of all documents in the database.
• Uses citation analysis to identify the most influential articles.
• Keeps up to date by actively crawling and accepting article submissions from users.”

(Site description)

Important! You must be associated with the University of Iowa and have a Hawk ID in order to read the following e-books. The titles are available from Books24×7. To find a book on the site, search by “Titles”.

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101 Ways to Improve Customer Service: Training, Tools, Tips, and Techniques
by Lorraine L. Ukens
Pfeiffer © 2007 (400 pages)
ISBN: 9780787982003 (CD Content Available)

 Providing a variety of practical applications that can be put to use right away, this down-to-earth guide will help your employees develop service strategies to give excellent care to customers, both inside and outside the organization.

The Case for Coaching: Making Evidence-Based Decisions
by Jessica Jarvis, David A. Lane and Annette Fillery-Travis
CIPD Enterprises © 2006 (336 pages)
ISBN: 9781843981343

Whether you are a coach selling your services or an in-house manager in charge of your organization’s coaching program, this book assesses the impact and effectiveness of coaching in organizational settings.

Counter-Intuitive Selling: Mastering the Art of the Unexpected
by Bill Byron Concevitch
Kaplan Professional © 2007 (284 pages)
ISBN: 9781419593291

Providing you with a new game plan to increase your success, this unique book presents specific action steps and techniques that are designed to help you establish new habits that lead to sales-winning behaviors and results.

Creating Success: How to Motivate People, Second Edition
by Patrick Forsyth
Kogan Page © 2006 (144 pages)
ISBN: 9780749445515

Providing practical guidelines and suggestions for exploring how to influence and motivate people, this comprehensive guide illustrates how to inspire individuals or teams to develop, appraise and empower to get the very best results.

The Essential Guide to Managing Talent: How Top Companies Recruit, Train & Retain the Best Employees
by Kaye Thorne and Andy Pellant
Kogan Page © 2007 (208 pages)
ISBN: 9780749444631

Written in an accessible easy-to-follow style, this essential guide will enable readers to quickly make sense of the term ‘employer branding’ and demonstrates how to apply it in order to become an attractive employer.

Leadership for the Disillusioned: Moving Beyond Myths and Heroes to Leading that Liberates
by Amanda Sinclair
Allen & Unwin © 2007 (242 pages)
ISBN: 9781741751000

Drawing on a wide set of social ideas, including Eastern philosophies, this book challenges leadership assumptions and myths, and explores an approach to leading that is truly liberating for the leaders and those around them.

The New Asian Hemisphere: The Irresistible Shift of Global Power to the East
by Kishore Mahbubani
Perseus Publishing © 2008 (330 pages)
ISBN: 9781586484668

Exploring key principles for a new global partnership between Asia and the West, this book explains the world as seen through non-Western eyes, so that the 900 million who live in the West appreciate how the remaining 5.6 billion people view the world.

Profitable Marketing Communications: A Guide to Marketing Return On Investment
by Anthony Young and Lucy Aitken
Kogan Page © 2007 (224 pages)
ISBN: 9780749449421

Offering insight into how marketers have delivered outstanding marketing ROI, this book proposes a new marketing model to help business-owners, CEOs, CFOs, and marketing professionals apply an investment-led approach where the focus is value, not cost.

Project Management for Design Professionals
by William G. Ramroth, Jr.
Kaplan Professional © 2006 (302 pages)
ISBN: 9781419528125

Explaining why and how the role of project manager varies among design firms, this book offers practical advice, instructions, and techniques to help you think strategically, plan carefully, and troubleshoot problems.

Remarkable Leadership: Unleashing Your Leadership Potential One Skill at a Time
by Kevin Eikenberry
Jossey-Bass © 2007 (298 pages)
ISBN: 9780787996192

Outlining the most important leadership competencies, this book offers a proven method for learning leadership skills, and shows approaches for applying these skills in today’s multitasking and overloaded world of work.

Trade Secrets of Using E-Learning in Training: How Best to Plan, Design and Implement E-Learning Training Programmes
by Tony Bray
Thorogood © 2005 (264 pages)
ISBN: 9781854183262

Practical and jargon-free, this step-by-step report covers every aspect of designing a course - content, design and flow - how to anticipate users’ questions and problems, choosing your software supplier and applying the learning.

What Managers Say, What Employees Hear: Connecting with Your Front Line (So They’ll Connect with Customers)
by Regina Fazio Maruca (ed
Greenwood Press © 2006 (192 pages)
ISBN: 9780275987039

A wakeup call for any executive who thinks front-line employees give a damn, this practical book demonstrates the positive effects of aligning goals and actions, building trust, and investing in the front line.

Why Most Things Fail: Evolution, Extinction and Economics
by Paul Ormerod
John Wiley & Sons © 2005 (272 pages)
ISBN: 9780470089194

Filled with in-depth insight, expert advice and illustrative examples, this book links economic models with models of biological evolution to identify the subtle patterns that comprise the apparent disorder of failure and analyzes why failure arises.

Important! You must be associated with the University of Iowa and have a Hawk ID in order to read the following e-books. The titles are available from Books24×7. To find a book on the site, search by “Titles”.

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Becoming the Obvious Choice: A Guide to Your Next Opportunity
by Bryan Dodge and David Cottrell
CornerStone Leadership Institute © 2007 (56 pages)
ISBN: 9780965878869

By following the suggestions detailed in this practical book, you’ll learn how to maintain motivation, develop hidden talents, and become the obvious choice for any position.

The Business Analyst as Strategist: Translating Business Strategies into Valuable Solutions
by Kathleen B. Hass
Management Concepts © 2008 (192 pages)
ISBN: 9781567262094

Providing a five-step process to set well-formed strategies, this book shows you how to set the stage for change, and how to translate your strategy into operational terms through a portfolio of programs and supporting projects.

The Business Guide to Legal Literacy: What Every Manager Should Know About the Law
by Hanna Hasl-Kelchner
Jossey-Bass © 2006 (384 pages)
ISBN: 9780787982553

Bridging the gap between law and business, this real-life guide illustrates a step-by-step process for avoiding lawsuits and transforming potential business legal problems that threaten growth and profitability.

Business Writing
by Baden Eunson
John Wiley & Sons © 2007 (184 pages)
ISBN: 9780731406494

Taking a hands-on approach to help you excel in writing a range of hard-copy and electronic documents, this book shows you how to design documents, employ persuasive techniques and recognize (and foil) the mind games some people play.

Corporate Culture And Environmental Practice: Making Change At A High-Technology Manufacturer
by Jennifer A. Howard-Grenville
Edward Elgar Publishing © 2007 (176 pages)
ISBN: 9781847201003

Based on close observation at a major semiconductor manufacturer, this book details how the company’s culture - revealed through its internal practices, decisions, and norms - guided action on environmental issues.

Corporate Fraud: A Manager’s Journey
by K.H. Spencer Pickett
John Wiley & Sons © 2007 (318 pages)
ISBN: 9780470114797

Filled with practical examples and workable solutions, this definitive book will take you from zero understanding of organizational fraud to integration of corporate fraud risk management and sound internal controls into everyday work.

Corporate Intelligence Awareness: Securing the Competitive Edge
by Rodger Nevill Harding
Multi-Media Publications Inc. © 2006 (300 pages)
ISBN: 9781895186420

Illustrated with real-world anecdotes and personal experiences, this compelling book reveals the secrets to developing an intelligence strategy by effective information gathering and analyzing, and delivering credible intelligence to senior management.

The Corporate University Workbook: Launching the 21st Century Learning Organization
by Kevin Wheeler and Eileen Clegg
Pfeiffer © 2005 (152 pages)
ISBN: 9780787973391 (CD Content Available)

Offering practical methodology, best practices, and step-by-step guidance, this book is filled with the tools, templates, and activities you need to implement a corporate university and develop human talent in an effective and measurable manner.

Do It Right!: The New Book of Business Etiquette
by Valerie Sokolosky
CornerStone Leadership Institute © 2007 (96 pages)
ISBN: 9780978813789

Describing ‘today’ as a time of etiquette ambiguity when what was once the behavioral norm has disappeared, this book provides tips on how to behave in various situations that you can apply immediately and watch your career take giant steps forward.

Facilitating to Lead!: Leadership Strategies for a Networked World
by Ingrid Bens
Jossey-Bass © 2006 (176 pages)
ISBN: 9780787977313

Including useful checklists to help leaders determine the situations when facilitative leadership is most appropriate to apply, this book presents a four-level model that reframes empowerment from a vague concept to a concrete structuring tool.

Field Guide to Project Management, Second Edition
by David I. Cleland
John Wiley & Sons © 2004 (648 pages)
ISBN: 9780471462125

Addressing every aspect of project management with practical explanations and advice, this guide offers a wealth of reliable information for professionals who need a dependable resource to answer questions and solve problems as they arise.

Financialization and the World Economy
by Gerald A. Epstein (ed)
Edward Elgar Publishing © 2005 (454 pages)
ISBN: 9781845429652

Exploring the puzzling promotion of financial liberalization by governments despite its enormous costs, this book describes what can be done to alter the destructive path toward excessive financialization that most countries are taking.

Job Sharing: Two Heads are Better Than One
by Angela Morella and Mary O’Hanlon
Allen & Unwin © 2003 (128 pages)
ISBN: 9781865089645

Whether you’re at the top of the corporate ladder, just starting out or thinking of returning to the workforce after a break, this practical and concise book will show you the personal and professional benefits of job sharing.

Just Rewards: Reward Your Staff and Reap the Benefits
by Jamelle Wells
Allen & Unwin © 2004 (194 pages)
ISBN: 9781865089836

As the race to attract and retain the best personnel heats up, this innovative idea guide will help you appropriately recognize the work of your employees, and choose the most effective ways to say ‘thank you.’

Leaders at All Levels: Deepening Your Talent Pool to Solve the Succession Crisis
by Ram Charan
Jossey-Bass © 2008 (184 pages)
ISBN: 9780787985592

For CEOs, directors, and anyone involved in leadership development, this eye-opening guide reveals exactly what’s wrong with corporate leadership development and shows how to make it right.

Leadership Made Simple: Practical Solutions to Your Greatest Management Challenges
by Ed Oakley and Doug Krug
CornerStone Leadership Institute © 2007 (120 pages)
ISBN: 9780978813758

Outlining principles that will help create a communicative, collaborative environment where solutions will evolve from the people closest to the issue, this book offers an easy-to-use process that will help you produce immediate and tangible results.

Logos and No Gos: How to Understand and Get the Most from Your Brand IP
by Geoff Steward
John Wiley & Sons © 2006 (240 pages)
ISBN: 9780470060377

Covering all aspects of rights protection in business—including copyright, designs trade marks, database right and domain names—this plain-English guide shows how to design and implement a strategy to fully protect your brand rights.

Make Your Workplace Great: The 7 Keys to an Emotionally Intelligent Organization
by Steven J. Stein
Jossey-Bass © 2007 (288 pages)
ISBN: 9780470838303

Based on the author’s proprietary and cutting-edge research, this book shows you how to implement the necessary changes to make your workplace a happier and more productive one.

Managing Value-Based Organizations: It’s Not What You Think
by Bruce Hoag and Cary L. Cooper
Edward Elgar Publishing © 2006 (316 pages)
ISBN: 9781840649819

Revealing both the practicalities and theories behind surviving upheaval in the workplace, this fascinating book takes a historical look at how the organization and management of work has changed since before the Industrial Revolution.

Naked Finance: Business Finance Pure and Simple
by David Meckin
Nicholas Brealey Publishing © 2007 (286 pages)
ISBN: 9781857883947

By stripping business finance down to its pure and simple basics, this accessible and straightforward guide explains financial principles in easy-to-understand terms and demonstrates how they can be practically applied in your day-to-day job.

Project Management: A Managerial Approach, Sixth Edition
by Jack R. Meredith and Samuel J. Mantel, Jr.
John Wiley & Sons © 2006 (688 pages)
ISBN: 9780471715375

Written from a managerial perspective, this book will equip you with the quantitative skills, knowledge of organizational issues, and insights into human behavior that you need to do project management effectively.

A Specially Commissioned Report: The Freedom of Information Act
by Susan Singleton
Thorogood © 2005 (156 pages)
ISBN: 9781854183248

Showing how businesses can ensure that they don’t disclose information inadvertently, this report explains how to protect company information by drafting new contracts in the right way.

Stand Out from the Crowd: Secrets to Crafting a Winning Company Identity
by Jay Lipe
Kaplan Professional © 2006 (272 pages)
ISBN: 9781419523007

With clear-cut action steps, case studies, and visual examples, this illuminating book offers entrepreneurs, small-business owners, and marketers the necessary tools to implement a comprehensive company identity strategy.

Ten Thousand Horses: How Leaders Harness Raw Potential For Extraordinary Results
by John Stahl-Wert and Ken Jennings
Berrett-Koehler Publishers © 2007 (144 pages)
ISBN: 9781576754504

Drawing on the authors’ experience and findings from an authoritative Gallup study of 4 million workers from 360,000 workgroups, this book lays out an innovative leadership model that will turn employees from dutiful drones to committed contributors.

Ultimate Performance:  Measuring Human Resources at Work
by Nicholas C. Burkholder, Scott Golas and Jeremy Shapiro
John Wiley & Sons © 2007 (288 pages)
ISBN: 9780471741213

Presenting the ways, means, and metrics department directors can use to transform the perception of HR, this no-nonsense guide will enable HR managers to create value and help businesses differentiate themselves from the competition.