Business Library News

Economist Historical Archive: 1843-2003

January 30th, 2008 by Todd Degraff

Library users now have access to the Economist Historical Archive. This service delivers a complete, searchable copy of every issue of The Economist from 1843 to 2003. New full-color images, multiple search indexes, exportable financial tables, and a gallery of front covers highlighting a key topic of each week — all combine to offer a primary source of research covering the 19th and 20th centuries. The Economist Historical Archive complements the Times Digital Archive, also available from Gale/Cengage Learning.

New Books Update: January 30, 2008

January 30th, 2008 by Todd Degraff

New books are located on the tall book shelves in the corridors behind the information desk. This list is ordered by call number.


The mind of the market : compassionate apes, competitive humans, and other tales from evolutionary economics /
by Shermer, Michael.
New York : Times Books, 2008.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0719/2007022784.html
Contributor biographical information:
http://www.loc.gov/catdir/enhancements/fy0740/2007022784-b.html
HB97.3 .S56 2008

Bits, bytes, and balance sheets : the new economic rules of engagement in a wireless world /
by Wriston, Walter B.
Stanford, Calif. : Hoover Institution Press, Stanford University, c2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0720/2007025485.html
HC79.I55 W74 2007

A class with Drucker : the lost lessons of the world’s greatest management teacher /
by Cohen, William A.
New York : AMACOM/ American Management Association, c2008.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0718/2007020976.html
HD31 .C589 2008

The global brain : your roadmap for innovating faster and smarter in a networked world /
by Nambisan, Satish.
Upper Saddle River, N.J. : Wharton School Pub., c2008.
HD45 .N29 2008

The opposable mind : how successful leaders win through integrative thinking /
by Martin, Roger L.
Boston, Mass. : Harvard Business School Press, c2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0719/2007021447.html
HD57.7 .M39248 2007

The soul of the corporation : how to manage the identity of your company /
by Bouchikhi, Hamid.
Upper Saddle River, N.J. : Wharton School Pub., c2008.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0718/2007020423.html
HD58.7 .B679 2008

Communities of practice : critical perspectives /
London ; New York, NY : Routledge, 2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0711/2007007163.html
HD58.82 .C64 2007

Best practices in lean six sigma process improvement : a deeper look /
by Schonberger, Richard.
Hoboken, N.J. : John Wiley & Sons, c2008.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0719/2007022155.html
Publisher description:
http://www.loc.gov/catdir/enhancements/fy0741/2007022155-d.html
HD62.15 .S365 2008

Family business on the couch : a psychological perspective /
by Kets de Vries, Manfred F. R.
Chichester, England ; Hoboken, NJ : John Wiley & Sons, c2007.
Publisher description:
http://www.loc.gov/catdir/enhancements/fy0739/2007026418-d.html
Table of contents:
http://www.loc.gov/catdir/enhancements/fy0739/2007026418-t.html
HD62.25 .K485 2007

We are smarter than me : how to unleash the power of crowds in your business /
by Libert, Barry.
Upper Saddle River, N.J. : Wharton School Pub., c2008.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0720/2007024024.html
HD69.S8 L53 2008

An easy out : corporate America’s addiction to outsourcing /
by Buffington, Jack.
Westport, Conn. : Praeger, 2007.
HD2365 .B84 2007

Corpocracy : how CEOs and the business roundtable hijacked the world’s greatest wealth machine — and how to get it back /
by Monks, Robert.
Hoboken, N.J. : John Wiley & Sons, c2008.
Publisher description:
http://www.loc.gov/catdir/enhancements/fy0741/2007026261-d.html
Table of contents:
http://www.loc.gov/catdir/enhancements/fy0741/2007026261-t.html
HD2741 .M588 2008

Can Latin American firms compete? /
Oxford ; New York : Oxford University Press, 2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0718/2007018476.html
HD2810.5 .C36 2007

Children and pensions /
by Cigno, Alessandro.
Cambridge, Mass. : MIT Press, c2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip079/2007001910.html
HD4925 .C55 2007

Employee pensions : policies, problems, and possibilities /
Champaign, IL : Labor and Employment Relations Association, c2007.
HD7105.35.U6 E558 2007

The oil and the glory : the pursuit of empire and fortune on the Caspian Sea /
by LeVine, Steve.
New York : Random House, c2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip076/2006101530.html
Contributor biographical information:
http://www.loc.gov/catdir/enhancements/fy0803/2006101530-b.html
HD9576.C372 L48 2007

Brick & mortar shopping in the 21st century /
Conference on Advertising and Consumer Psychology (25th : 2006 : Houston, Tex.)
New York : L. Erlbaum Associates, c2008.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0716/2007013601.html
Publisher description:
http://www.loc.gov/catdir/enhancements/fy0731/2007013601-d.html
HF5415.32 .C657 2006

Econophysics of markets and business networks : proceedings of the Econophys-Kolkata III /
Milan ; New York : Springer, c2007.
Publisher description:
http://www.loc.gov/catdir/enhancements/fy0663/2005927732-d.html
HG106 .E35 2007

MDDL and the quest for a market data standard : explanation, rationale and implementation /
by Sexton, Martin Christoper.
Oxford ; Burlington, MA : Butterworth-Heinemann, 2008.
Publisher description:
http://www.loc.gov/catdir/enhancements/fy0708/2007922083-d.html
Table of contents:
http://www.loc.gov/catdir/toc/fy0801/2007922083.html
HG4515.5 .S46 2008

Breakthroughs in technical analysis : new thinking from the world’s top minds /
New York : Bloomberg Press, 2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0718/2007021051.html
HG4529 .B725 2007

Nippon no shoken shijo. English.
Securities market in Japan 2006 /
Tokyo, Japan : The Institute, 2006.
HG5771 .N5613 2006

Investment decision-making process by employed women /
by Mishra, Bishnupriya.
New Delhi : Mahamaya Pub. House, 2007.
HQ1742 .M483 2007

New E-Books Update: January 26, 2008

January 26th, 2008 by Todd Degraff

Important! You must be associated with the University of Iowa and have a Hawk ID in order to read the following e-books. The titles are available from Books24×7. To find a book on the site, search by “Titles”.


91 Mistakes Smart Salespeople Make: How to Turn Any Mistake Into a Successful Sale
by Tim Connor
Sourcebooks © 2006 (296 pages)
 ISBN: 9781402208126

Whether you are a seasoned sales professional or new to the field, this book provides smart, straightforward, no-holds-barred advice that will help you avoid expensive blunders and sell more in less time with less rejection and disappointment.

Award-Winning Customer Service: 101 Ways to Guarantee Great Performance
by Renée Evenson
AMACOM © 2007 (250 pages)
ISBN: 9780814474549

Containing 101 effective tips, unique “When this happens, try this” sections, and encouraging quotes, this essential reference is full of practical advice on planning and goal setting, follow-up, leadership, feedback, and more.

Being the Shopper: Understanding the Buyer’s Choice
by Philip Lempert
John Wiley & Sons © 2002 (256 pages)
ISBN: 9780471151357

Revealing the subtle and important things that motivate consumers to buy, this book analyzes influential techniques such as in-store sampling, packaging, and shelf positioning to give readers access to the inner thoughts of today’s shoppers.

Black Belt Negotiating: Become a Master Negotiator Using Powerful Lessons from the Martial Arts
by Michael Soon Lee and Sensei Grant Tabuchi
AMACOM © 2007 (256 pages)
ISBN: 9780814474617

Packed with quizzes, scripts, checklists, and even a Negotiating Rating Sheet for continual self-assessment, this book uses the principles of martial arts to guide readers step-by-step through the negotiation process.

Brand From the Inside: Eight Essentials to Emotionally Connect Your Employees to Your Business
by Libby Sartain and Mark Schumann
Jossey-Bass © 2006 (272 pages)
ISBN: 9780787981891

Filled with illustrative examples and down-to-earth case histories, this book gives leaders step-by-step instruction on how to motivate employees to consistently deliver the experience the customer brand promises.

Breakthrough Thinking in Total Quality Management
by Glen D. Hoffherr, John W. Moran and Gerald Nadler
Electronic & Database Publishing, Inc. © 1994 (448 pages)
ISBN: 9780132908832

Showing how the principles of Breakthrough Thinking can significantly enhance the results achieved through TQM, this book provides a full perspective on how to establish a TQM program and how to follow through on any TQM project or activity.

Business Inside Out: Capturing Millions of Brand Loyal Gay Consumers
by Robert Witeck and Wesley Combs
Kaplan Professional © 2006 (202 pages)
ISBN: 9781419505201

From building a strong business case and developing winning strategies, to designing the right media mix and measuring results, this book gives you the knowledge needed to capture the loyalty and wallets of customers in this powerful niche market.

Business the Richard Branson Way: 10 Secrets of  the World’s Greatest Brand Builder, Third Edition
by Des Dearlove
Capstone Publishing © 2007 (188 pages)
ISBN: 9781841127644

Revealing the secrets of Richard Branson’s remarkable success, this book draws out the universal lessons and identifies strategies that can be applied to any business or career.

Capitalize on Your Success: The Ultimate Guide to Getting the Money, Growing the Business, and Doing the Deal
by Julie Garella
Kaplan Professional © 2007 (224 pages)
ISBN: 9781419583308

Offering straightforward advice in place of business jargon and lofty financial theories, this definitive guide takes key concepts of funding, growing, and selling a company and distills them into practical knowledge every business owner can use.

Chief Customer Officer: Getting Past Lip Service to Passionate Action
by Jeanne Bliss
Jossey-Bass © 2006 (316 pages)
ISBN: 9780787980948

Including diagnostics to determine if a company’s core strengths, metrics, and systems improve or harm customer relationships, this book provides the tools needed to overcome organizational inertia and deliver a meaningful customer experience.

COMPEL: How to Get Others in Your Organization to Think and Act Differently
by Robert D. Gilbreath
John Wiley & Sons © 2007 (224 pages)
ISBN: 9780470051450

Giving you the simple, effective guidance and training you need to gain organizational power, this book shows you how to grab someone’s complete attention and deliver a truly compelling argument that will lead to the result you want.

The Complete Guide to Direct Marketing: Creating Breakthrough Programs that Really Work
by Chet Meisner
Kaplan Professional © 2006 (278 pages)
ISBN: 9781419526930

With actual case studies from well-known companies and more than 50 charts, illustrations, tables and other graphics, this valuable guide provides a step-by-step overview of direct marketing from strategic approach to execution.

Covert Persuasion: Psychological Tactics and Tricks to Win the Game
by Kevin Hogan and James Speakman
John Wiley & Sons © 2006 (223 pages)
ISBN: 9780470051412

Sythesizing the latest research in psychology, linguistics, sales tactics, and human communication, this reliable resource reveals the most effective methods for consistently and effectively persuading others.

Creating a Culture Of Collaboration: The International Association of Facilitators Handbook
by Sandy Schuman (ed)
Jossey-Bass © 2006 (534 pages)
ISBN: 9780787981167

With contributions from an international group of practitioners and researchers from around the world, this book provides proven approaches to creating a culture of collaboration within and among groups, organizations, communities, and societies.

Creating Rainmakers: The Manager’s Guide to Training Professionals to Attract New Clients
by Ford Harding
John Wiley & Sons © 2006 (288 pages)
ISBN: 9780471920731

Based on more than 100 interviews with the principals of professional firms, including many of today’s preeminent rainmakers, this valuable guide outlines all the steps you should take to turn your professional staff into a powerful team of sales winners.

Economics and the Environment: A Signalling and Incentives Approach, 2nd Edition
by Ian Wills
Allen & Unwin © 2006 (402 pages)
ISBN: 9781741145762

Introducing an economic way of thinking about environmental issues, without assuming a background in economics, this informative book offers a coherent framework for understanding our major environmental problems.

Econospinning: How to Read Between the Lines When the Media Manipulate the Numbers
by Gene Epstein
John Wiley & Sons © 2006 (246 pages)
ISBN: 9780471735137

From the disputes over Social Security to misinterpretations of the unemployment rate, this book points out the unfortunate lack of integrity that pervades mainstream economic reporting.

Emotional Intelligence for Project Managers: The People Skills You Need to Achieve Outstanding Results
by Anthony C. Mersino
AMACOM © 2007 (272 pages)
ISBN: 9780814474167

Packed with checklists, self-assessments, real-world examples, guidance, and step-by-step techniques, this indispensable book will help you learn to use interpersonal skills to get more out of your people and achieve greater results with less effort.

Finding Our Way: Leadership for an Uncertain Time
by Margaret J. Wheatley
Berrett-Koehler Publishers © 2005 (312 pages)
ISBN: 9781576753170

Provocative, challenging, at times poetic, and often deeply moving, this book is a comprehensive summing up of the thoughts of one of the most original and creative organizational thinkers of our time.

The First-Time Manager’s Guide to Performance Appraisals
by Diane Arthur
AMACOM © 2008 (176 pages)
ISBN: 9780814474402

Filled with ready-to-use tools including sample dialogues, phrases, and documents, and plenty of useful tips, this book gives you the skills, confidence, and guidance you need to get the most from the performance appraisal process and from your people.

Giving Notice: Why the Best and Brightest Leave the Workplace and How You Can Help Them Stay, First Edition
by Freada Kapor Klein
Jossey-Bass © 2008 (240 pages)
ISBN: 9780787998097

An examination of the causes and dynamics of bias in the workplace, this book is filled with sensible approaches for solving the current imbalance and challenges us to rethink unconscious ideas about stereotypes and commonly accepted business practices.

(Great) Employees Only: How Gifted Bosses Hire and De-Hire Their Way to Success
by Dale Dauten
John Wiley & Sons © 2006 (200 pages)
ISBN: 9780470007884

Revealing forty-eight insights developed from research into America’s most effective leaders, this lively and entertaining guide will show you how to do staffing right, letting you minimize your day-to-day managing and focus on the big issues of business.

The Group Trainer’s Handbook: Designing and Delivering Training for Groups, 3rd Edition
by David Leigh
Kogan Page © 2006 (208 pages)
ISBN: 9780749447441

Containing the latest thinking in group training methods, this practical guide breaks down the stages of designing and developing a successful training course and all the key skills needed to deliver effective group training.

A Handbook of Logistics and Distribution Management, 3rd Edition
by Alan Rushton, Phil Croucher and Peter Baker
Kogan Page © 2006 (640 pages)
ISBN: 9780749446697

An invaluable guide for distribution, logistics and supply-chain managers, this definitive text explains the nuts and bolts of the modern logistics and distribution world in plain language.

Handbook Of Project Management: A Complete Guide For Beginners To Professionals
by Colin Dobie
Allen & Unwin © 2007 (412 pages)
ISBN: 9781741141252

Extensively illustrated with examples, templates, exercises and checklists, this practical and comprehensive book is an indispensable guide for anyone who wants to develop their skills in project management.

Heavy Hitter Sales Wisdom: Proven Sales Warfare Strategies, Secrets of Persuasion, and Common-Sense Tips for Success
by Steve W. Martin
John Wiley & Sons © 2006 (272 pages)
ISBN: 9780470052310

With insight from some of the world’s heaviest hitters of all time—from Sun Tzu to George S. Patton, Jesus Christ to Siddhartha Gautama, this practical resource serves up strategy and tactics for those who want to plan and win the big sales battles.

Hiring Secrets of the NFL: How Your Company Can Select Talent Like a Champion
by Isaac Cheifetz
Davies-Black Publishing © 2007 (134 pages)
ISBN: 9780891062196

For every manager and human resource professional searching for today’s best and brightest, this entertaining new rule book can help improve the efficiency, speed, and results of corporate hiring to recruit and retain talent like a Super Bowl winner.

Hope: How Triumphant Leaders Create the Future
by Andrew Razeghi
Jossey-Bass © 2006 (272 pages)
ISBN: 9780787981266

Demonstrating how hope can be nurtured and developed as tool for competitive advantage, this book outlines a proven strategy for honing leadership skills and shows how to apply this strategy to individuals, teams, and organizations.

How: Why How We Do Anything Means Everything…in Business (and in Life)
by Dov Seidman
John Wiley & Sons © 2007 (352 pages)
ISBN: 9780471751229

Through entertaining anecdotes, surprising case studies, cutting-edge research, and revealing interviews, this unique book will help you bring excellence and significance to your business endeavors - and your life.

Human Sigma: Creating Value at the Employee-Customer Encounter
by John H. Fleming and Jim Asplund
Gallup Press © 2007 (350 pages)
ISBN: 9781595620163

In the face of widespread perceptions of abysmal customer service and disengaged employees — and declining profit margins, this book offers exciting new methods for managing customer-employee relations to increase both productivity and profitability.

Idea Mapping: How to Access Your Hidden Brain Power, Learn Faster, Remember More, and Achieve Success in Business
by Jamie Nast
John Wiley & Sons © 2006 (288 pages)
ISBN: 9780471788621

Whether you’re an overwhelmed businessperson, an overworked entrepreneur, or someone who just wants to solve problems better and faster, this revolutionary book is the ultimate tool for achieving more in business and in life.

Igniting Gen B and Gen V: The New Rules of Engagement for Boomers, Veterans, and Other Long-Termers on the Job
by Nancy S. Ahlrichs
Davies-Black Publishing © 2007 (126 pages)
ISBN: 9780891062264

Incorporating checklists, tips, techniques, and tools, this book’s five-step program offers how-tos for assessing demographics, redefining retirement and the job, providing flexibility, mandating performance, and making engagement part of the culture.

International Business Strategy in Emerging Country Markets: The Institutional Network Approach
by Hans Jansson
Edward Elgar Publishing © 2007 (310 pages)
ISBN: 9781845427887

Based on a stakeholder perspective where multinational corporations are part of society, this book shows how emerging country markets have become increasingly important arenas for the business activities of multinational corporations (MNCs).

Leadership Divided: What Emerging Leaders Need and What You Might Be Missing
by Ron A. Carucci
Jossey-Bass © 2006 (222 pages)
ISBN: 9780787985899

With both compelling storytelling and hard-hitting research, this thought-provoking book tells the fictional suspense story of a corporation whose leaders are challenged to chart a course to a global future, navigating relational land mines along the way.

Lean Production Simplified: A Plain-Language Guide to the World’s Most Powerful Production System, 2nd Edition
by Pascal Dennis
Productivity Press © 2007 (192 pages)
ISBN: 9781563273568

Delivering a comprehensive insider’s view of lean manufacturing, this accessible book helps readers grasp the system as a whole and the factors that animate it.

Marketing to the Social Web: How Digital Customer Communities Build Your Business
by Larry Weber
John Wiley & Sons © 2007 (230 pages)
ISBN: 9780470124178

Today, marketing is exploding with possibilities and complexities as it reaches out into new forms, media, and models. This valuable book explains how to use these new tools and models to reach new markets, even in today’s fragmented media environment.

Mastering Business Negotiation: A Working Guide to Making Deals and Resolving Conflict
by Roy J. Lewicki and Alexander Hiam
Jossey-Bass © 2006 (314 pages)
ISBN: 9780787980993

Offering down-to-earth advice and practical strategies and ideas, this accessible handbook is a great resource for busy executives who need to prepare for everyday negotiations as well as for more demanding and complex negotiation situations.

The One-Page Project Manager: Communicate and Manage Any Project With a Single Sheet of Paper
by Clark A. Campbell
John Wiley & Sons © 2007 (160 pages)
ISBN: 9780470052372

An ultimate tool for beleaguered project managers who understand the value of simplicity, this guide shows how to reduce any project into a simple, one-page document perfect for communicating essential details to upper management, and tracking progress.

Patent Savvy for Managers, 1st Edition
by Kirk Teska
Nolo © 2007 (304 pages)
ISBN: 9781413306941

Loaded with fascinating case studies, this book offers the ideal blend of legal information, practical insights and real-world examples for anyone entrusted with protecting a company’s products or processes.

The Performance Power Grid: The Proven Method to Create and Sustain Superior Organizational Performance
by David F. Giannetto and Anthony Zecca
John Wiley & Sons © 2007 (208 pages)
ISBN: 9780470051443

Blending a practical methodology and today’s latest enterprise performance management technology, this innovative book paints a clear picture of performance at all levels of the organization, and promises to change the very nature of business management.

Resolving Conflicts on the Job, Second Edition
by Bill Withers and Jerry Wisinski
AMACOM © 2007 (112 pages)
ISBN: 9780814474136

Presenting succinct and clear guidelines for dealing with conflict on both interpersonal and organizational levels, this timeless guide will enable managers to lead their teams without starting an argument.

The Rise of the Project Workforce: Managing People and Projects in a Flat World
by Rudolf Melik
John Wiley & Sons © 2007 (368 pages)
ISBN: 9780470124307

Exploring the disciplines, technology, and tools needed to execute projects and initiatives in today’s business climate, this practical book offers a blueprint for combining project management and workforce management concepts with traditional functions.

Sales and Marketing the Six Sigma Way
by Michael J. Webb and Tom Gorman
Kaplan Professional © 2006 (316 pages)
ISBN: 9781419521508

Walking readers through several Six Sigma sales and marketing projects from start to finish, this indispensable guide shows how to blend marketing and sales efforts with cutting-edge methods of Six Sigma to boost their bottom lines.

Sales Scripts that Sell, Second Edition
by Teri Gamble and Michael Gamble
AMACOM © 2007 (191 pages)
ISBN: 9780814474211

Complete with new scripts for e-mail and voicemail, as well as motivational introductions, warm-up exercises, and memory joggers, this invaluable reference guide provides you with the language and tips you need to talk your way to success.

Supply Chain Excellence: A Handbook for Dramatic Improvement Using the SCOR Model, Second Edition
by Peter Bolstorff and Robert Rosenbaum
AMACOM © 2007 (368 pages)
ISBN: 9780814409268

A complete handbook for achieving total supply chain success, this concise, practical instruction manual gives you all the tools you need, whether you’re trying to improve the performance of an existing supply chain system or implement a new one.

The Taboos of Leadership: The 10 Secrets No One Will Tell You About Leaders and What They Really Think
by Anthony F. Smith
Jossey-Bass © 2007 (192 pages)
ISBN: 9780787995829

Disclosing guarded secrets that leaders can’t discuss, even with their closest constituents, this revelatory book will help both leaders and followers co-create a two-way street culture of openness, trust, and improved performance in their organizations.

The Talent Powered Organization: Strategies for Globalization, Talent Management and High Performance
by Peter Cheese, Robert J. Thomas and Elizabeth Craig
Kogan Page © 2008 (288 pages)
ISBN: 9780749449902

Containing case studies, international research findings, and practical tools, this book will empower you to understand the forces affecting recruitment and retention and harness them for the long term good of your organization and customers.

Using Individual Assessments in the Workplace: A Practical Guide for HR Professionals, Trainers, and Managers
by Leonard D. Goodstein and Erich P. Prien
Pfeiffer © 2006 (240 pages)
ISBN: 9780787982560

Written by leading experts in the field of workplace assessment, this easy-to-read and easy-to-apply manual leads readers through the often complex processes of job analysis, test selection, test administration and interpretation, and decision making.

Winning New Business: Essential Selling Skills for Non-sales People
by Richard Denny
Kogan Page © 2007 (160 pages)
ISBN: 9780749450090

Bursting with industry insight and drawing on examples from TV’s Top Gear to Muhammad Ali, this book gives you the techniques and tactics you need to help you maximize your sales performance, whatever your role in the company.

Your Inner CEO: Unleash the Executive Within
by Allan Cox
Career Press © 2007 (240 pages)
ISBN: 9781564149558

With numerous case studies, war stories, practical tools, and exercises, this book turns a new philosophy of leadership into a practical, applied program that can help anyone become a world-class leader.

Your Money or Your Life: Strong Medicine for America’s Health Care System
by David M. Cutler
Oxford University Press © 2004 (175 pages)
ISBN: 9780195160420

Written by one of the nation’s leading experts on the subject, this lively and compelling book offers a realistic yet rigorous economic approach to reforming health care–one that promises to break through the stalemate of failed reform.

New E-Books Update: January 15, 2008

January 15th, 2008 by Todd Degraff

Important! You must be associated with the University of Iowa and have a Hawk ID in order to read the following e-books. The titles are available from Books24×7. To find a book on the site, search by “Titles”.


The 60 Second Leader: Everything You Need to Know About Leadership, in 60 Second Bites
by Phil Dourado
Capstone Publishing © 2007 (192 pages)
ISBN: 9781841127453

Whether you are the CEO of a public company or the head of your own little empire of one, this shortcut book offers a high impact, time-saving guide to the essentials of leadership.

Business Process Outsourcing: Process, Strategies, and Contracts, Second Edition
by John K. Halvey and Barbara M. Melby
John Wiley & Sons © 2007 (600 pages)
ISBN: 9780470044834

Many corporations are currently restructuring their business processes in order to become more competitive and cost effective.This book will show them how to request proposals and negotiate and close the agreement–creating the outsourcing strategy.

Coached to Lead: How to Achieve Extraordinary Results with an Executive Coach
by Susan Battley
Jossey-Bass © 2006 (270 pages)
ISBN: 9780787981440

Filled with insider tips, engaging real-life cases, handy checklists and sample documents, this guide offers step-by-step advice for achieving the same extraordinary results that top leaders get from executive coaching.

The Design of Everyday Things
by Donald A. Norman
Basic Books © 2002 (282 pages)
ISBN: 9780465067107

Revealing how smart design is the new competitive frontier, this innovative book is a powerful primer on how–and why–some products satisfy customers while others only frustrate them.

Disaster Recovery Testing: Exercising Your Contingency Plan, (2007 Edition)
by Philip Jan Rothstein (ed)
Rothstein Associates © 2007 (352 pages)
ISBN: 9781931332422

Providing an in-depth understanding of recovery testing approaches, options, tradeoffs, resources and pitfalls, this book will help you transform your recovery testing into a powerful, disciplined and efficient development and implementation tool.

First-Time Leaders of Small Groups: How to Create High-Performing Committees, Task Forces, Clubs and Boards
by Manuel London and Marilyn London
Jossey-Bass © 2007 (288 pages)
ISBN: 9780787986506

Including steps for preparing to lead and for taking the lead, this book is filled with illustrative examples of a wide range of small groups and provides clear suggestions for action.

A Handbook of Employee Reward Management and Practice, 2nd edition
by Michael Armstrong
Kogan Page © 2007 (560 pages)
ISBN: 9780749449629

Written in a highly readable style and containing many checklists, diagrams and summaries, this practical book is designed to provide guidance on the approaches that can be adopted in developing and managing reward strategies, policies and processes.

How to Succeed at Retail: Effective Brand Strategies, Case Studies, and Practical Techniques
by Keith Lincoln and Lars Thomassen
Kogan Page © 2007 (224 pages)
ISBN: 9780749450168

Explaining how the world’s most successful brands sell themselves to today’s increasingly demanding shoppers, this book contains 25 international case studies which demonstrate success in action.

Managing International Business in China
by Xiaowen Tian
Cambridge University Press © 2007 (312 pages)
ISBN: 9780521861885

With up-to-date case studies, questions for discussion and recommended readings at the end of each chapter, this book presents a practical guide to major managerial issues faced by foreign investors in the China market.

Neal Whitten’s Let’s Talk!  More No-Nonsense Advice for Project Success
by Neal Whitten
Management Concepts © 2007 (376 pages)
ISBN: 9781567261998

By answering over 700 insightful, personal, and sometimes sensitive questions on a range of topics from leadership to conflict resolution, this book offers practical advice for those who aspire to become effective leaders, project members, or employees.

Organizations as Learning Systems: ‘Living Composition’ as an Enabling Infrastructure
by Marjatta Maula
Elsevier Science and Technology Books, Inc. © 2006 (281 pages)
ISBN: 9780080439198

Discussing a conceptual model of the essential elements and processes in organizational learning, this book offers an integrative view of approaches to managing organizations in ways that can sustain high rates of learning in changing environments.

Painless Project Management: A Step-by-Step Guide for Planning, Executing and Managing Projects
by Pamela McGhee and Peter McAliney
John Wiley & Sons © 2007 (262 pages)
ISBN: 9780470117217

Cutting through the jargon, formulas, and needless complexity of project management, this step-by-step guide boils down the basics so you can design a simple, effective plan for any project and follow it through to successful completion.

Professional Service Firms: Research In The Sociology Of Organizations, Volume 24
by Royston Greenwood and Roy Suddaby
Elsevier Science and Technology Books, Inc. © 2006 (447 pages)
ISBN: 9780762313020

Including studies of organizations that deliver professional services, this volume explores the unusual challenges that confront these distinctive organizations and their organizational and governmental responses.

Project Management Survival: A Practical Guide to Leading, Managing & Delivering Challenging Projects
by Richard Jones
Kogan Page © 2007 (254 pages)
ISBN: 9780749450106

Written from a real-world perspective, this book provides a template for success by giving advice on getting to the truth of a project, getting the right initial plan, developing a genuinely workable plan and managing people so the project stays on track.

Project Risk Management: The Commercial Dimension
by Tim Boyce
Thorogood © 2003 (147 pages)
ISBN: 9781854182579

Introducing the concept of Total Risk Management as the key method for reducing risk, this report explains the crucial connection between project management (the job) and commercial management (the contract) and the need for running them in tandem.

The Rise of the Creative Class: And How It’s Transforming Work, Leisure, Community and Everyday Life
by Richard Florida
Basic Books © 2002 (416 pages)
ISBN: 9780465024766

Weaving storytelling with masses of new and updated research, this book traces the fundamental theme that runs through a host of seemingly unrelated changes in American society: the growing role of creativity in our economy.

The Secret Language of Leadership: How Leaders Inspire Action Through Narrative
by Stephen Denning
Jossey-Bass © 2007 (304 pages)
ISBN: 9780787987893

With lucid explanations, vivid examples and practical tips, this book introduces the concept of narrative intelligence and shows why it is key to the central task of leadership, what its dimensions are, and how you can measure it.

Seeing Systems: Unlocking the Mysteries of Organizational Life
by Barry Oshry
Berrett-Koehler Publishers © 2007 (304 pages)
ISBN: 9781576754559

Packed with illustrative cases and solid systems theory on human interaction, this book shows how we can transform “system blindness” into system sight, enabling us to live and work together in productive partnership.

Service Design for Six Sigma: A Road Map for Excellence
by Basem El-Haik and David M. Roy
John Wiley & Sons © 2005 (448 pages)
ISBN: 9780471682912

Introducing Design for Six Sigma (DFSS), an easy-to-master, yet highly effective data-driven method that prevents defects in any type of service process, this text offers the information and tools needed to take advantage of service DFSS.

Six Sigma Best Practices: A Guide To Business Process Excellence For Diverse Industries
by Dhirendra Kumar
J. Ross Publishing © 2006 (497 pages)
ISBN: 9781932159585

Providing step-by-step techniques and flow diagrams for integrating Six Sigma, this comprehensive training tool presents Six Sigma concepts in common business terms as well as in applied statistics, where the benefits of the tool are better understood.

Swarm Creativity: Competitive Advantage Through Collaborative Innovation Networks
by Peter A. Gloor
Oxford University Press © 2006 (221 pages)
ISBN: 9780195304121

Through real-life examples in several business sectors, the book shows how to leverage COINs to develop successful products in R and D, grow better customer relationships, establish better project management, and build higher-performing teams.

The Ugly Truth About Managing People: 50 Must-Get-Right Management Challenges…and How to Really Handle Them
by Ruth King
Sourcebooks © 2007 (270 pages)
ISBN: 9781402209130

Through stories and lessons from managers who have been there, this valuable book will help you devise solutions to tackle any problem, help reduce the mistakes you will make, and increase your chances for management success.

New E-Books Update: January 10, 2008

January 10th, 2008 by Todd Degraff

Important! You must be associated with the University of Iowa and have a Hawk ID in order to read the following e-books. The titles are available from Books24×7. To find a book on the site, search by “Titles”.


151 Quick Ideas for Delegating and Decision Making
by Robert E. Dittmer and Stephanie McFarland
Career Press © 2007 (192 pages)
ISBN: 9781564149619

Combining 50 years’ experience of two managers, and the experiences of other managers who have been interviewed and observed, this real-world guide will help you do a more effective and efficient job of managing people and tasks.

Analysis for Improving Performance: Tools for Diagnosing Organizations and Documenting Workplace Expertise, 2nd Edition
by Richard A. Swanson
Berrett-Koehler Publishers © 2007 (336 pages)
ISBN: 9781576753415

Augmented by exercises and illustrative examples and graphics, this book offers a step-by-step approach for ensuring from the outset that performance improvement programs meet organizational needs.

Building a Values-Driven Organization: A Whole System Approach to Cultural Transformation
by Richard Barrett
Butterworth-Heinemann © 2006 (271 pages)
ISBN: 9780750679749

Presenting a whole system approach to cultural transformation, this book shows organizations how they can change their culture to become values-driven and support their employees, customers, partners, leaders and ultimately drive effectiveness and profit.

Cheap: The Real Cost of the Global Trend for Bargains, Discounts, & Consumer Choice
by David Bosshart
Kogan Page © 2006 (197 pages)
ISBN: 9780749449933

Painting a bleak picture of our increasing obsession with cheap goods, this powerful and shocking book will lead us to question our pursuit of unbridled consumer choice and low prices, and the effect it is having on the world’s economies and societies.

Close Like the Pros: Replace Worn-out Tactics with the Powerful Strategy of Interactive Selling
by Steve Marx
Career Press © 2007 (224 pages)
ISBN: 9781564149343

Explaining how to merge selling and buying into a single process, this targeted guide reveals how the most accomplished professionals actually do big deals and create long-lasting client relationships.

The Commercial Exploitation of Intellectual Property Rights by Licensing
by Charles D. DesForges
Thorogood © 2001 (239 pages)
ISBN: 9781854182852

Whether a licensor or licensee, this book will show you how to identify and secure profitable opportunities, strategies and techniques for negotiating the best agreement, as well as the techniques of successfully managing a license operation.

The Consequences of Information: Institutional Implications of Technological Change
by Jannis Kallinikos
Edward Elgar Publishing © 2006 (216 pages)
ISBN: 9781845423285

Addressing the organizational and economic implications, this book analyzes the recent spectacular growth of information and the self-propelling processes through which technological information is increasingly generated.

Creative Knowledge Environments: The Influences On Creativity In Research And Innovation
by Sven Hemlin, Carl Martin Allwood and Ben R. Martin (eds)
Edward Elgar Publishing © 2004 (238 pages)
ISBN: 9781843765189

Aiming to improve our understanding of creative knowledge environments, this book’s focus is on identifying the factors relating to the working environment that are conducive to human creativity and innovation.

Effective Environmental Management: Principles and Case Studies
by Rory Sullivan and Hugh Wyndham
Allen & Unwin © 2000 (266 pages)
ISBN: 9781865082370

Including a series of case studies from both the public and private sector, this book is a practical guide to integrating environmental concerns into overall business management.

Employment Relations in the Asia-Pacific: Changing Approaches
by Greg J. Bamber, Funkoo Park, Changwon Lee, Peter K. Ross and Kaye Broadbent (eds)
Allen & Unwin © 2000 (290 pages)
ISBN: 9781865081892

Offering a broad range of views on ER practices and possible developments in the Asia-Pacific, this book explores how the key players in particular countries are responding to the challenges of globalization, and the ‘new economy’ of the 21st century.

Flexible Product Development: Building Agility for Changing Markets
by Preston G. Smith
Jossey-Bass © 2007 (304 pages)
ISBN: 9780787995843

Explaining the basics of flexible product development, this hands-on resource provides a broad array of flexibility-enhancing tools, and guides the reader in modifying the organization’s values to embrace this new way of operating.

Global Remix: The Fight for Competitive Advantage
by Richard Scase
Kogan Page © 2007 (192 pages)
ISBN: 9780749448714

An exciting overview of major global economic trends over the next twenty years, this book provides senior and middle managers with ideas and inspiration on how to make this economic revolution work for themselves, their businesses and their employees.

The Handbook of Project Management: A Practical Guide to Effective Policies, Techniques and Processes, Revised Second Edition
by Trevor L. Young
Kogan Page © 2007 (303 pages)
ISBN: 9780749449841

Packed with concepts and processes, tools and presentation materials, this comprehensive book was written specifically to help project managers improve their performance using tried and tested techniques.

Human Factors in Project Management: Concepts, Tools, and Techniques for Inspiring Teamwork and Motivation
by Zachary Wong
Jossey-Bass © 2007 (368 pages)
ISBN: 9780787996291

Integrating the most significant concepts in team motivation and behaviors into a single set of principles, this book provides a summary of “people-based” management skills and techniques that can be applied when working in a team environment.

Insuring to Value: Meeting a Critical Need
by Peter M. Wells
The National Underwriter Company © 2007 (174 pages)
ISBN: 9780872187290

With the catastrophic events in the U.S. in this decade spotlighting grave problems for the insurance industry, this book analyzes the need for correct valuation while presenting methods for state-of-the art methodologies.

Leadership Lessons from the Ancient World: How Learning from the Past Can Win You the Future
by Arthur Cotterell, Roger Lowe and Ian Shaw
John Wiley & Sons © 2006 (352 pages)
ISBN: 9780470027097

Combining history with business to show that the universal strategies used by great leaders of the past are still relevant today, this unique book provides a wealth of useful insights on how the process of leadership works.

Managing the Generation Mix: From Urgency to Opportunity, Second Edition
by Carolyn A. Martin and Bruce Tulgan
HRD Press © 2006 (266 pages)
ISBN: 9780874259414

Full of insight for tackling the age-related challenges you face and maximizing the strengths of your age-diverse team, this book will help you get the best results for your organization while addressing the needs and demands of individual contributors.

Managing the Unexpected: Resilient Performance in an Age of Uncertainty, Second Edition
by Karl E. Weick and Kathleen M. Sutcliffe
Jossey-Bass © 2007 (208 pages)
ISBN: 9780787996499

Taking a look at organizations that have developed ways of acting and styles of learning that enable them to better manage the unexpected, this book uses HROs as a template for any institution that wants to better organize for high reliability.

The Million-Dollar Financial Services Practice: A  Proven System for Becoming a Top Producer
by David J. Mullen, Jr.
AMACOM © 2008 (352 pages)
ISBN: 9780814480526

Containing templates, scripts, letters, and 15 tried-and-true Market Action Plans, this indispensable guide shows readers how to take their financial services practice to the million-dollar level and beyond.

One Foot Out the Door: How to Combat the Psychological Recession that’s Alienating Employees and Hurting American Business
by Judith M. Bardwick
AMACOM © 2008 (240 pages)
ISBN: 9780814480588

Showing what you and your organization can do to combat the psychological recession, this book gives you practical strategies for increasing retention, improving overall performance, and creating a sense of engagement with your people and their jobs.

Peak: How Great Companies Get Their Mojo from Maslow
by Chip Conley
Jossey-Bass © 2007 (288 pages)
ISBN: 9780787988616

Part memoir, part theory, and part application, this book tells of Joie de Vivre’s remarkable transformation, provides real world examples from other companies and shows how readers can bring about similar changes in their work and personal lives.

Project Management Maturity Model, Second Edition
by J. Kent Crawford
Auerbach Publications © 2007 (251 pages)
ISBN: 9780849379451

A comprehensive tool for enhancing project management practices, this book is a roadmap showing an organization how to systematically move to higher levels of organizational behavior, improving project success and organizational performance.

The Project Meeting Facilitator: Facilitation Skills to Make the Most of Project Meetings
by Tammy Adams, Jan Means and Michael S. Spivey
Jossey-Bass © 2007 (240 pages)
ISBN: 9780787987060

Containing practical techniques and practices that will help you facilitate your meetings more effectively, this book will help you to transform them into well-planned, well-managed journeys that engage the team while achieving the intended goals.

A Question of Trust: The Crucial Nature of Trust in Business, Work & Life - and How to Build It
by Sally Bibb and Jeremy Kourdi
Cyan Communications Ltd. © 2006 (192 pages)
ISBN: 9781904879213

Describing the anatomy of trust and explaining it through a diverse range of fascinating case studies, this book clarifies the value of trust within a company and the costs incurred when trust erodes.

The Six Rules of Success: Proven Principles of Business and Personal Management
by Panos Mourdoukoutas
Electronic & Database Publishing, Inc. © 2004 (79 pages)
ISBN: 9602098082

Providing six rules that have been applied with success in the business world, this book presents economic and business concepts and principles in a simple and clear way that is easy to follow in everyday life.

Supply Chain Cost Control Using Activity-Based Management
by Sameer Kumar and Matthew Zander
Auerbach Publications © 2007 (242 pages)
ISBN: 9780849382154

Addressing a number of strategies to evaluate the total cost inherent in a customer-supplier relationship, this book uses TCO, activity-based costing (ABC), and ABM to analyze and control supply chain costs.

Supply Chain Cost Management: The AIM & DRIVE Process for Achieving Extraordinary Results
by Jimmy Anklesaria
AMACOM © 2008 (256 pages)
ISBN: 9780814474754

Using real-life case studies and examples that take you step-by-step through the process, this book gives you everything you need to implement this powerful system, and bring genuine and permanent savings to your company.

Supply Chain Risk Management: Vulnerability and Resilience in Logistics
by Donald Waters
Kogan Page © 2007 (272 pages)
ISBN: 9780749448547

Using jargon-free, accessible language, this important book explains the current trends affecting the supply chain and provides detailed guidance on how to identify and analyze risks.

Take No Prisoners: A No-Holds-Barred Approach to Corporate Excellence
by Marvin A. Davis
AMACOM © 2008 (240 pages)
ISBN: 9780814480601

By addressing issues that may at first seem too messy or dangerous, this tough-love guide tells American companies the truth about the state of their businesses, and how to make them even better.

Taming the Abrasive Manager: How to End Unnecessary Roughness in the Workplace
by Laura Crawshaw
Jossey-Bass © 2007 (240 pages)
ISBN: 9780787988371

Providing realistic solutions that will improve the workplace for everyone, this book offers hope through time-tested strategies for reclaiming even the most difficult managers to end unnecessary roughness at work.

The Three Signs of a Miserable Job: A Fable for Managers (And Their Employees)
by Patrick Lencioni
Jossey-Bass © 2007 (272 pages)
ISBN: 9780787995317

Filled with actionable advice you can put into effect immediately, this book includes a detailed model examining the three signs of job misery and how they can be remedied for increased productivity, greater retention, and competitive advantage.

Top Pay and Performance: International and Strategic Approach
by Shaun Tyson and Frank Bournois (eds)
Butterworth-Heinemann © 2005 (247 pages)
ISBN: 9780750659192

Providing practitioners and academics with an informed understanding of the latest developments in top pay and performance, this timely resource addresses issues such as institutional shareholding, globalization, equity theory and government policy.

New Books Update: January 9, 2008

January 9th, 2008 by Todd Degraff

New books are located on the tall book shelves in the corridors behind the information desk. This list is ordered by call number.


The entrepreneur’s guide to Second life : making money in the metaverse /
by Terdiman, Daniel.
Hoboken, N.J. : Wiley Pub., c2008.
Contributor biographical information:
http://www.loc.gov/catdir/enhancements/fy0801/2007038330-b.html
Publisher description:
http://www.loc.gov/catdir/enhancements/fy0801/2007038330-d.html
GV1469.25.S425 T47 2008

Data analysis using regression and multilevel/hierarchical models /
by Gelman, Andrew.
Cambridge ; New York : Cambridge University Press, 2007.
Publisher description:
http://www.loc.gov/catdir/enhancements/fy0668/2006040566-d.html
Table of contents:
http://www.loc.gov/catdir/enhancements/fy0668/2006040566-t.html
HA31.3 .G45 2007

The CEO within : why inside outsiders are the key to succession /
by Bower, Joseph L.
Boston, Mass. : Harvard Business School Press, c2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0714/2007014137.html
HD38.25.U6 B69 2007

Competing in a flat world : building enterprises for a borderless world /
by Fung, Victor K.
Upper Saddle River, N.J. : Wharton School Pub., c2008.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0717/2007017885.html
HD38.5 .F86 2008

Making the puzzle pieces fit : how to identify interests and resolve conflict /
by Moeller, Lon.
Boston : Houghton Mifflin Co., c2007.
HD58.8 .M594 2007

Global edge : using the opacity index to manage the risks of cross-border business /
by Kurtzman, Joel.
Boston, Mass. : Harvard Business School Press, c2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0716/2007014158.html
HD62.4 .K873 2007

The rise of the anti-corporate movement : corporations and the people who hate them /
by Osborne, Evan.
Westport, Conn. : Praeger, 2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0718/2007020591.html
HD2731 .O83 2007

Work, life, and family imbalance : how to level the playing field /
Westport, Conn. : Praeger, 2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0719/2007022981.html
HD4904.25 .W7365 2007

Employment research and state traditions : a comparative history of Britain, Germany, and the United States /
by Frege, Carola M.
Oxford ; New York : Oxford University Press, 2007.
HD5702 .F74 2007

The CPA’s guide to retirement plans for small businesses /
New York, NY : American Institute of Certified Public Accountants, c2007.
HD7105.3 .C73 2007

China for businesswomen : a strategic guide to travel, negotiating, and cultural differences /
by Wilen-Daugenti, Tracey.
Berkeley, Calif. : Stone Bridge Press, c2007.
HF3837 .W55 2007

Neuromarketing : understanding the buy button in your customer’s brain /
by Renvoisé, Patrick.
Nashville, Tenn. : T. Nelson, c2007.
Publisher description:
http://www.loc.gov/catdir/enhancements/fy0735/2007029695-d.html
HF5415.12615 .R46 2007

Publish and prosper : blogging for your business /
by Byron, D. L.
Berkeley, CA : New Riders, c2006.
HF5415.1265 .B97 2006

How to win sales & influence spiders : boosting your business & buzz on the web /
by Seda, Catherine.
Berkeley, Calif. : New Riders, c2007.
HF5415.1265 .S433 2007

Managing global customers : an integrated approach /
by Yip, George S.
Oxford ; New York : Oxford University Press, 2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0718/2007020335.html
HF5415.5 .Y57 2007

Giving notice : why the best and the brightest leave the workplace and how you can help them stay /
by Klein, Freada Kapor.
San Francisco : Jossey-Bass, c2008.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0719/2007020670.html
Publisher description:
http://www.loc.gov/catdir/enhancements/fy0739/2007020670-d.html
HF5549.5.M5 K59 2008

Visual marketing : from attention to action /
New York : Lawrence Erlbaum Associates, c2008.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0716/2007016046.html
HF5822 .V57 2008

Indecent disclosure : gilding the corporate lily /
by Clarke, Frank L.
Cambridge ; New York : Cambridge University Press, 2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0714/2007013262.html
Publisher description:
http://www.loc.gov/catdir/enhancements/fy0729/2007013262-d.html
HG3761 .C63 2007

Behavioural investing : a practitioner’s guide to applying behavioural finance /
by Montier, James.
Chichester, England ; Hoboken, NJ : John Wiley & Sons, c2007.
Publisher description:
http://www.loc.gov/catdir/enhancements/fy0740/2007033391-d.html
Table of contents:
http://www.loc.gov/catdir/enhancements/fy0740/2007033391-t.html
HG4515.15 .M657 2007

Active portfolio management : a quantitative approach for providing superior returns and controlling risk /
by Grinold, Richard C.
New York : McGraw-Hill, c2000.
Contributor biographical information:
http://www.loc.gov/catdir/bios/mh041/99021967.html
Publisher description:
http://www.loc.gov/catdir/description/mh023/99021967.html
HG4529.5 .G75 2000

Hedge hunters : hedge fund masters on the rewards, the risk, and the reckoning /
by Burton, Katherine.
New York : Bloomberg Press, 2007.
HG4530 .B87 2007

Statistical arbitrage : algorithmic trading insights and techniques /
by Pole, Andrew.
Hoboken, N.J. : John Wiley & Sons, c2007.
Contributor biographical information:
http://www.loc.gov/catdir/enhancements/fy0740/2007026257-b.html
Publisher description:
http://www.loc.gov/catdir/enhancements/fy0740/2007026257-d.html
HG4661 .P65 2007

Flight of the titans : [Boeing, Airbus and the battle for the future of air travel] /
by Kemp, Kenny.
London : Virgin, c2006.
TL685.7 .K46 2006

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