Business Library News

Important! You must be associated with the University of Iowa and have a Hawk ID  in order to read the following e-books. The titles are available from Books24×7. To find a book on the site, search by “Titles”.

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The Art of Creative Thinking
by John Adair
Kogan Page © 2007 (144 pages)
ISBN: 9780749447991New ideas help businesses gain an advantage over their rivals. Let this succinct book show you practical ways to become a more creative thinker.

Baptist HealthCare Journey to Excellence
by Al Stubblefield
John Wiley & Sons © 2005 (240 pages)
ISBN: 9780471708902Offering an insider’s look at corporate culture at one of Fortune’s Top 100 Best Companies to Work For in America, this book illustrates how Baptist Health Care went from a customer satisfaction rating of less than 20% to 99%.

From New Recruit to High Flyer: No-nonsense Advice on How to Fast Track Your Career
by Hugh Karseras
Kogan Page © 2006 (224 pages)
ISBN: 9780749445645

Based on a survey of 200 successful executives who were strong performers when they were on the first rung, this book will help you to be viewed as a highflyer, and achieve greater job satisfaction, higher pay and faster promotion.

Global Business Etiquette: A Guide to International Communication and Customs
by Jeanette S. Martin and Lillian H. Chaney
Praeger Publishers © 2006 (183 pages)
ISBN: 9780275988159

Featuring dozens of colorful examples and useful tips, this book presents a practical approach to interpreting signals and symbols around the world, overcoming stereotypes, and mastering the nuances of international communication.

Gurus on Leadership
by Mark A. Thomas
Thorogood © 2006 (180 pages)
ISBN: 9781854183514

Including many quotes, checklists and questionnaires, this book is designed to provide an executive overview of past and current leadership thinking, and seeks to distill the work of some of the world’s major thought leaders.

Hoshin Kanri for the Lean Enterprise: Developing Competitive Capabilities and Managing Profit
by Thomas L. Jackson
Productivity Press © 2006 (224 pages)
ISBN: 9781563273421 (CD Content Available)

Showing you the mechanics of implementing hoshin kanri, this workbook will help you systematically improve your brand equity, implement Lean manufacturing and Six Sigma, and integrate your suppliers into a Lean and Six Sigma organization.

Introducing Management: A Development Guide, Third Edition
by Kate Williams
Butterworth-Heinemann © 2006 (340 pages)ISBN: 9780750668804

Ideal for both new and existing managers, this comprehensive text incorporates the latest innovations in management thinking and reflects the changes within the management standards.

ISO 9000 Quality Systems Handbook, Fifth Edition
by David Hoyle
Butterworth-Heinemann © 2006 (699 pages)
ISBN: 9780750667852

Whether establishing a quality management system for the first time, or upgrading an existing system, this handbook presents experiences of organizations, quality managers and auditors who have worked with the present version of the ISO 9000 standard.

Managing Diversity: Words into Actions
by Gary Mulholland, Mustafa Özbilgin and Dianah Worman
CIPD Enterprises © 2006 (44 pages)
ISBN: 9781843981688

Based on an action research study of nine organizations, this report explains how they used change management principles to motivate people and engage commitment before introducing diversity initiatives.

Managing Knock Your Socks Off Service, 2nd Edition
by Chip R. Bell, Ron Zemke and Dave Zielinski
AMACOM © 2007 (240 pages)
ISBN: 9780814473689

Filled with examples from service standard-setters such as Fed-Ex, QVC, and others, this book provides readers with up-to-the-minute advice on how they can create world-class service both in their operations and through their people.

The New Lean Pocket Guide XL: Tools for the Elimination of Waste!
by Don Tapping
MCS Media © 2007 (214 pages)
ISBN: 9780977072019

With over 120 illustrations to visually convey the tools and concepts, this comprehensive, practical guide demonstrates Lean Office, Six Sigma, 5S, value stream mapping, document tagging, continuous flow, standard work, and much more.

The Standard for Portfolio Management
by Project Management Institute
Project Management Institute © 2006 (98 pages)
ISBN: 1930699905

Providing a guide to those processes generally recognized as good practices in portfolio management, this text focuses on portfolio management as it relates to the disciplines of program and project management.

The Standard for Program Management
by Project Management Institute
Project Management Institute © 2006 (129 pages)
ISBN: 9781930699540

Designed to help program managers achieve organizational goals, this guide aims to promote efficient and effective communication and coordination among various project management groups.

Values Sell: Transforming Purpose Into Profit Through Creative Sales And Distribution Strategies
by Nadine A. Thompson and Angela E. Soper
Berrett-Koehler Publishers © 2007 (192 pages)
ISBN: 9781576754214

Providing plenty of engaging stories and illustrative examples to show what works and what doesn’t, this book details concrete steps for designing sales and distribution strategies that fit the needs, interests, and habits of your target customers.

New books are located on the tall book shelves in the corridors behind the information desk. This list is ordered by call number.

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Entrepreneurship, geography, and American economic growth /
by Ács, Zoltán J.
Cambridge ; New York : Cambridge University Press, 2006.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0518/2005025468.html
HB615 .A32 2006

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The business and information technologies (BIT) project : a global study of business practice /
Singapore : World Scientific Pub., c2007.
HC79.I55 B88 2007

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Wisdom, knowledge, and management : a critique and analysis of Churchman’s systems approach /�
Published New York : Springer, c2006.
HD30.19 .W57 2006

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Everything is miscellaneous : the power of the new digital disorder /
by Weinberger, David.
New York : Times Books, 2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0714/2007012024.html
HD30.2 .W4516 2007

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Starting an online business for dummies /
by Holden, Greg.
Hoboken, N.J. : Wiley ; Chichester : John Wiley [distributor], 2007.
HD30.37 .H65 2007

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The case study handbook : how to read, discuss, and write persuasively about cases /
by Ellet, William.
Boston, Mass. : Harvard Business School Press, c2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip072/2006034445.html
HD30.4 .E435 2007

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Business solutions for the global poor : creating social and economic value /
Conference on Global Poverty: Business Solutions and Approaches (2005 : Harvard University)
San Francisco : Jossey-Bass, c2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip073/2006034762.html
HD60 .C624 2005

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The debate over corporate social responsibility /
Oxford ; New York : Oxford University Press, 2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0616/2006022343.html
HD60 .D35 2007

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Managing for the long run : lessons in competitive advantage from great family businesses /
by Miller, Danny.
Boston, Mass. : Harvard Business School Press, c2005.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0422/2004019789.html
HD62.25 .M54 2005

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A company with a mission : Rodman Rockefeller and the International Basic Economy Corporation, 1947-1985 /
by Durr, Kenneth D.
Rockville, Md. : Montrose Press, c2006.
HD2796.I58 D87 2006

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America works : the exceptional U.S. labor market /
by Freeman, Richard B.
New York : Russell Sage Foundation, c2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip075/2006038382.html
HD5724 .F734 2007

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The myth of Japanese efficiency : the world car industry in a globalizing age /
by Coffey, Dan.
Cheltenham, UK ; Northampton, MA : Edward Elgar, c2006.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0612/2006012794.html
HD9710.J32 C635 2006

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Email marketing by the numbers : how to use the world’s greatest marketing tool to take any organization to the next level /
by Baggott, Chris.
Hoboken, N.J. : John Wiley & Sons, c2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip079/2007002737.html
HF5415.1265 .B29 2007

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Hidden in plain sight : how to find and execute your company’s next big growth strategy /
by Joachimsthaler, Erich.
Boston, Mass. : Harvard Business School Press, c2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0711/2007006551.html
HF5415.153 .J63 2007

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Counter-intuitive selling: n. mastering the art of the unexpected /
by Concevitch, Bill Byron.
Chicago, IL : Kaplan Pub., c2007.
Publisher description:
http://www.loc.gov/catdir/enhancements/fy0726/2007273984-d.html
HF5438.25 .C653 2007

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Are chain stores ruining America? /
Detroit : Greenhaven Press, c2006.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0616/2006019543.html
HF5468 .A74 2006

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Branded entertainment : product placement & brand strategy in the entertainment business /
by Lehu, Jean-Marc.
London ; Philadelphia : Kogan Page, 2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip079/2007003323.html
HF6146.P78 L43 2007

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Reining in the competition for capital /
Kalamazoo, Mich. : W.E. Upjohn Institute for Employment Research, 2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip077/2006103084.html
HG3891 .R325 2007

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Optimizing company cash : a guide for financial professionals /
by Allman-Ward, Michele.
New York, NY. : AICPA, c2007.
HG4028.C45 A545 2007

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Emerging capital markets and globalization : the Latin American experience /
by Torre, Augusto de la.
Palo Alto, Calif. : Stanford University Press ; Washington, DC : World Bank, c2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0619/2006028046.html
HG5160.5.A3 T675 2007

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Human rights, corporate responsibility : a dialogue /�
Annandale, NSW : Pluto Press, 2000.
JC571 .H769428 2000

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Rescuing the enlightenment from itself : critical and systemic implications for democracy /
New York : Springer, c2006.
Publisher description:
http://www.loc.gov/catdir/enhancements/fy0663/2005049987-d.html
JZ1305 .R46 2006

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Conflict prevention : the untapped potential of the business sector /
by Wenger, Andreas.
Boulder, Colo. ; London : Lynne Rienner Publishers, c2003.
JZ5538 .W46 2003

See a list of new books at the Pomerantz Business Library, updated  .  Volumes are located on the tall book shelves in the corridors behind the information desk.

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Financing innovation in the United States, 1870 to the present /
Cambridge, MA : MIT Press, c2007.
Table of contents http://www.loc.gov/catdir/toc/ecip0620/2006030095.html
HC110.H53 F56 2007

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The case study handbook : how to read, discuss, and write persuasively about cases /
by Ellet, William.
Boston, Mass. : Harvard Business School Press, c2007.
Table of contents only http://www.loc.gov/catdir/toc/ecip072/2006034445.html
HD30.4 .E435 2007

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The debate over corporate social responsibility /
Oxford ; New York : Oxford University Press, 2007.
Table of contents http://www.loc.gov/catdir/toc/ecip0616/2006022343.html
HD60 .D35 2007

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Transfer pricing audits in China /
by Li, Jian.
Basingstoke [England] ; New York : Palgrave Macmillan, 2007.
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0703/2006050505-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0703/2006050505-d.html
HD62.45 .L53 2007

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Marketing that works : how entrepreneurial marketing can add sustainable value to any sized company /
by Lodish, Leonard M.
Upper Saddle River, N.J. : Wharton School Pub., c2007
Table of contents http://www.loc.gov/catdir/toc/ecip075/2006038980.html
HD62.5 .L633 2007

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The global business revolution and the cascade effect : systems integration in the global aerospace, beverage and retail industries /
by Nolan, Peter.
Basingstoke [England] ; New York : Palgrave Macmillan, 2007.
Publisher description http://www.loc.gov/catdir/enhancements/fy0703/2006051449-d.html
Table of contents http://www.loc.gov/catdir/enhancements/fy0703/2006051449-t.html
HD2326 .N65 2007

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 A game as old as empire : the secret world of economic hit men and the web of global corruption /
San Francisco : Berrett-Koehler Publishers, Inc. ; Berkeley, CA : Publishers Group West
Table of contents only http://www.loc.gov/catdir/toc/ecip073/2006034244.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0712/2006034244-d.html
HD2755.5 .G36 2007

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The machine that changed the world : the story of lean production — Toyota’s secret weapon in the global car wars that is revolutionizing world industry /
by Womack, James P.
New York : Free press, 2007.
HD9710.J32 W66 2007

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Conversations with marketing masters /
by Mazur, Laura.
Chichester ; Hoboken, NJ : John Wiley, c2007.
Table of contents http://www.loc.gov/catdir/toc/ecip074/2006036078.html
HF5415 .M374 2007

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Applied measurement : industrial psychology in human resources management /
Mahwah, N.J. : Lawrence Erlbaum Associates, 2007.
Table of contents http://www.loc.gov/catdir/toc/ecip0612/2006011745.html
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0662/2006011745-b.html
HF5549.5.P35 A67 2007

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 Ads, fads, and consumer culture : advertising’s impact on American character and society /
by Berger, Arthur Asa.
Lanham : Rowman & Littlefield Publishers, c2007.
Table of contents http://www.loc.gov/catdir/toc/ecip076/2006100596.html
HF5823 .B438 2007

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Internet advertising : theory and practice /
Mahwah, N.J. : Lawrence Erlbaum Associates, 2006.
Table of contents http://www.loc.gov/catdir/toc/ecip0613/2006015809.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0701/2006015809-d.html
HF6146.I58 A38 2006

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Issues in finance and monetary policy /
Basingstoke [England] ; New York : Palgrave Macmillan, 2007.
Table of contents http://www.loc.gov/catdir/enhancements/fy0703/2006051595-t.html
HG230.3 .I49 2005

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Pro PayPal E-Commerce /
by Williams, Damon.
Berkeley, CA : Apress ; New York, N.Y. : Distributed to the Book trade worldwide by Springer-Verlag, c2007.
HG1710 .W55 2007

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Optimizing company cash : a guide for financial professionals /
by Allman-Ward, Michele.
New York, NY. : AICPA, c2007.
HG4028.C45 A545 2007

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Angel financing for entrepreneurs : early stage funding for long-term success /
by Preston, Susan L.
San Francisco : Jossey-Bass, c2007.
Table of contents http://www.loc.gov/catdir/toc/ecip077/2006101787.html
HG4963 .P74 2007

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Emerging capital markets and globalization : the Latin American experience /
by Torre, Augusto de la.
Palo Alto, Calif. : Stanford University Press ; Washington, DC : World Bank, c2007.
Table of contents http://www.loc.gov/catdir/toc/ecip0619/2006028046.html
HG5160.5.A3 T675 2007

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A process research framework : the International Process Research Consortium /
Pittsburgh, PA : Carnegie Mellon University, Software Engineering Institute, c2006.
QA76.76.D47 P76 2006

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New Software

Ask at the Information Desk for this item.

A firm foundation [electronic resource] : how insurance supports the economy / Insurance Information Institute.
New York, NY : Insurance Information Institute, [2007?].
Software 8825 CD-ROM and Guide

Starting July 1st, UI students, faculty and staff will be able to login to the Libraries’ online Interlibrary Loan system to request articles and book chapters that the Libraries’ holds only in hard copy. In addition to making their requests online, they will also be able to track their requests online.

This isn’t a new service; students, faculty and staff have been able to request delivery of articles and book chapters from the UI Libraries for years via the Article Delivery Services (the new service will also include the former Pagerunner service), but now they can do it completely online.

Any article from a journal held by the UI Libraries (excluding the Law Library and the Curriculum Lab) can be photocopied and delivered to a home address or delivered electronically through email. Photocopies will be mailed or delivered electronically via email within 24-48 hours.

Contact the Main Library Interlibrary Loan via e-mail (lib-ill@uiowa.edu) or phone 319-335-5917 or the Hardin Library for the Health Science Interlibrary Loan via email (lib-hardin-ill@uiowa.edu) or phone 319-335-9874 for more information