It has come to our attention that some people are unable to access their NCBI accounts from off-campus.  Occasionally, access from on-campus is also not working. With this problem, attempts to log into NCBI accounts result in the page failing to load completely. Sometimes, there is a notice at the bottom of the screen that you can click to allow the page to completely load, but that isn’t always the case.

It turns out there is a problem with the way that the library’s proxy server is interacting with the NCBI login page.  (The proxy server is what makes the links to full-text work.) The issue is being addressed, but in the meantime, if you want to use your NCBI account through the Hardin Library website, please use the following link: PubMed NCBI. You should use this link instead of the link at the top right of the PubMed website.

Once you are logged into NCBI, you can access PubMed by using the link at the bottom of the page as shown in this image.

If you continue to have problems accessing your NCBI account or have any other questions, please contact Hardin Library.