E-resources are wonderful, but sometimes access problems can occur. These problems range from an inability to connect to receiving one of a variety of possible error messages. Sometimes the problem will be on the library’s end, but more often it resides with the publisher site. If you experience a glitch with e-access, please get in touch with us so we can determine the cause of the problem. You can report a problem by clicking the Report-it button on the top of Hardin’s e-journals page (http://www.lib.uiowa.edu/hardin/journals.html), sending an e-mail (resources-hardin@list.uiowa.edu), or calling Karen Fischer (335-8781). When reporting a problem, please tell us the name of the title or resource, if you are accessing from on or off campus, and the nature of the problem including the error message you received if applicable.
Contact Us About E-Resource Problems!
– September 15, 2004Posted in: Electronic Journals, Electronic Resources
