Internet Explorer Archive


SAE Digital Library requires user browser updates as of 1 January 2016

“To remain proactive amid increasingly stringent global security standards and better protect our customers’ private data, the SAE Digital Library will be upgrading its system to comply with TLS 1.2 standards starting on January 31, 2016.”

Please refer to the instructions on SAE’s website.


ScienceDirect ends support of IE8 as of 1 Jan 2016

ScienceDirect is following Microsoft’s directive to focus support on newer, officially-supported IE browser versions.

If you have any questions or concerns, please visit the ScienceDirect Blog for more details.

Note from ScienceDirect: “Compatibility mode in IE9 or higher reverts the browser back to IE7 or IE8 behavior. If you experience issues accessing ScienceDirect using IE9 or higher, please disable the compatibility view mode in your IE browser.”


Scopus ends support of IE8 as of 1 Oct 2015

Scopus is following Microsoft’s directive to focus support on newer, officially-supported IE versions.


ProQuest Digital Microfilm and IE

When using Internet Explorer to access ProQuest Digital Microfilm, you may need to take the following steps:

  1. Open database in IE
  2. Go to Tools — “Compatibility View settings”
  3. “Add this website:”
  4. Close the settings, and close the browser as well
  5. Open a new window; from now on that resource should work in IE

Internet Explorer and Alexander Street Press

Alexander Street Press has reported that their databases may occasionally experience problems with Internet Explorer. Some drop-down menu choices from within a database will open a new window or tab; please enable pop-ups for this functionality to work.


ScienceDirect PDF problems

Elsevier has acknowledged a problem with opening PDFs in ScienceDirect in some browsers using the Adobe plugin, on some versions of Windows. They are working on this problem.


In the meantime, try one of these workarounds:


1. Save the PDF locally before opening it.


2. Change preferences in Adobe Reader:

  • Edit –> Preferences
  • Select “Internet,” then uncheck “Display PDF in browser”
  • Select “Okay,” then close Reader and reopen your browser.

Thomson ONE recommendations

Thomson Reuters recommends that users accessing Thomson ONE use Internet Explorer. Additionally, users may want to disable pop-up blocking to successfully view all content.


RefWorks: Security Certificate Error

When logging in from off-campus via the proxy server, you may receive a security certificate error. This is because the security certificate is being read as “…” when you log in through the proxy server. Accept the exception/click OK (depending on your web browser) to continue to RefWorks.


If you are using Internet Explorer version 9 (IE9), you will need to Enable Protected Mode under the Security tab before accepting the certificate.

IE9 security panel


Internet Explorer 9

Some resources* are not compatible with Internet Explorer 9.

  1.  Click the Compatibility View toolbar button to display the website as viewed in Internet Explorer 8.
    IE9 compatibility
  2. If the above doesn’t work in ProQuest, try also enabling Active X filtering (Tools –> gear icon –> Safety).

* Web of Knowledge (including Web of Science), ProQuest, SimplyMap, and Scopus apps.


China Academic Journals and Internet Explorer

When using China Academic Journals (CAJ), publisher East View encourages the use of Internet Explorer. IE will display a message if the appropriate language font pack is missing (other browsers may simply display an error message). If you see this message, search for the Asian language font pack on the Adobe website.