compatibility Archive

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RefWorks: Security Certificate Error

When logging in from off-campus via the proxy server, you may receive a security certificate error. This is because the security certificate is being read as “www.refworks.com.proxy.lib.uiowa.edu/…” when you log in through the proxy server. Accept the exception/click OK (depending on your web browser) to continue to RefWorks.

 

If you are using Internet Explorer version 9 (IE9), you will need to Enable Protected Mode under the Security tab before accepting the certificate.

IE9 security panel

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Internet Explorer 9

Some resources* are not compatible with Internet Explorer 9.

  1.  Click the Compatibility View toolbar button to display the website as viewed in Internet Explorer 8.
    IE9 compatibility
  2. If the above doesn’t work in ProQuest, try also enabling Active X filtering (Tools –> gear icon –> Safety).

* Web of Knowledge (including Web of Science), ProQuest, SimplyMap, and Scopus apps.