Distance Education

On a practical level, most of you probably don’t think about the library as long as we provide the resources and services you need efficiently. You trust us to do our jobs well and we try to meet and exceed your expectations. That is as it should be, but you should know that we have some guidance and are not just making this up as we go along.

At the 2008 American Library Association convention the Association of College & Research Libraries approved the updated Standards for Distance Learning Library Services. The important part, as far as I’m concerned, is in the first paragraph - “Academic libraries must, therefore, meet the information and research needs of all these constituents, wherever they may be.”

The Standards are a useful baseline and I believe that the University of Iowa Libraries meets them. However, whether the Standards say so or not, we’re going to continue to provide the best service we can tailored to the needs of the students who use us - “…wherever they may be.”

Within the limits of copyright law and understanding that we won’t write your research paper for you, are we meeting your needs? Is there something we can do better?

Let me know in the comments.

Dan the Librarian

A student called a few weeks ago, frustrated that her local public library didn’t have a journal her instructor recommended. She’d always been able to get what she needed from her local library before. So, what is the advantage of using the University of Iowa Libraries when your local library is just down the street?

First, let me give some disclaimers, and then give you some criteria to help you decide for yourselves. I started my library career in a public library and have worked in several public libraries. All libraries try to provide the best resources they can for their set of users and most libraries will try very hard to get you what you need. I encourage you to use (and support) your local public library, but you should also know when an academic library will be better for you.

• Collections: All libraries subscribe to journals and databases and buy books and other resources to meet the needs of their communities. For a public library, that’s everyone in the community including kids, folks looking for cookbooks or light reading, etc. For a university library, that means buying books, database and journals that support the programs taught there. You are more likely to find academic journals here than at your local public library.
• Services: All reference librarians get asked for information about things they don’t know about every day - that is one of the fun parts of the job and the trick is knowing where to look for the answers. In a university library, we develop expertise in different subject areas and can ask for help from subject specialists. When I’m asked about a medical topic, I can first use the resources of the Hardin Library for the Health Services and, if needed, I can call for help from one of the medical librarians there. Those subject experts know more about medical topics, can probably understand the question better than I can and will be able to guide the user to what they need faster.
• Getting articles: More publishers are more often granting copyright permission to put articles online and our InfoLink system makes it relatively easy to find out if an article is available online anywhere and our article delivery service lets us deliver articles electronically even if they are not online. Really, it comes down to which library subscribes to the databases and journals you need.
• Getting Books: It is likely that your local public library does not have the specific research books you need. If we have the book, the University of Iowa Libraries can send it out to you. If we don’t have the book, it is better for you to request it through your local public library. See this post about book delivery for more information.
• Books for fun: You will almost certainly find a better selection of fun books at your local public library.
• Study space: You are closer to your local public library, it probably has nice couches and tables for studying, it might have a nice coffeeshop and the folks who work there are almost certainly very cool and helpful people.

Are your local libraries useful? Have you found ways to make them work for you? Share your views in the comments.

Dan the Librarian