New E-Books Update: October 17, 2007
Important! You must be associated with the University of Iowa and have a Hawk ID in order to read the following e-books. The titles are available from Books24×7. To find a book on the site, search by “Titles”.
Alternative Validation Strategies: Developing New and Leveraging Existing Validity Evidence
by S. Morton McPhail (ed)
Jossey-Bass © 2007 (482 pages)
ISBN: 9780787982423Written by leading experts in the field, this book is a groundbreaking compendium of the current research and practical guidelines for time- and cost-saving alternatives to the traditional test validation strategies associated with selection processes.
Attitude, Intentions, and Focus
by Ken Wright
Acanthus Publishing © 2007 (20 pages)
ISBN: 9781933631851
Packed with gems that will show you how to become a successful, authentic leader, and consistently create a win/win scenario for your business and the people you lead, this book proves how leading from the heart is where growth and profit come from.
Beyond E-Learning: Approaches and Technologies to Enhance Organizational Knowledge, Learning, and Performance
by Marc J. Rosenberg
Pfeiffer © 2006 (400 pages)
ISBN: 9780787977573
Providing a clear path for helping to integrate learning–including e-learning–knowledge management, and performance support, this book explains the most current thinking on how organizations learn and apply what they know to be successful.
Business Buyout Agreements: A Step-by-Step Guide for Co-Owners, 4th Edition
by Anthony Mancuso and Bethany K. Laurence
Nolo © 2007 (358 pages)
ISBN: 9781413306484 (CD Content Available)
Providing the necessary legal and tax information, this book offers a step-by-step process for creating a buyout agreement that makes sense for your business, and will help you relax and make your business a success.
Can I Change Your Mind?: The Craft And Art Of Persuasive Writing
by Lindsay Camp
A & C Black © 2007 (256 pages)
ISBN: 9780713678499
Whether you’re writing a glossy magazine ad, a new business proposal, a page for the company website, or just a hasty email to your boss, this engaging and entertaining book will change the way you think about the words you use forever.
Commonsense Direct & Digital Marketing, 5th Edition
by Drayton Bird
Kogan Page © 2007 (448 pages)
ISBN: 9780749447601
For anyone involved in direct marketing, from junior marketer to senior manager, this no-nonsense book gives the marketer the tools, techniques and structure needed to produce effective and profitable marketing across the direct marketing spectrum.
Developing and Measuring Training the Six Sigma Way: A Business Approach to Training and Development
by Kaliym A. Islam
Pfeiffer © 2006 (254 pages)
ISBN: 9780787985332
Offering a clear understanding of the shortcomings of current popular training development models, this book introduces training professionals to a new development methodology that combines the best of both Six Sigma and instructional system design.
Doing Business Anywhere: The Essential Guide to Going Global
by Tom Travis
John Wiley & Sons © 2007 (224 pages)
ISBN: 9780471973171
Written by an international trade and customs expert, this book uses real examples and real industries to explain global commerce, and shares the keys to business success on the global stage.
The Employer’s Legal Handbook, 8th Edition
by Fred S. Steingold
Nolo © 2007 (392 pages)
ISBN: 9781413304565
With easy-to-use legal charts to provide your state’s current employment laws, this guide shows you how to comply with the most recent workplace laws and regulations, run a safe and fair workplace and avoid lawsuits.
Everything You Ever Needed to Know about Training, 4th Edition
by Kaye Thorne and David Mackey
Kogan Page © 2007 (242 pages)
ISBN: 9780749450083
Complete with checklists, surveys, and forms, this guide highlights the main stages of identifying, designing and delivering learning and development, and provides key points to assimilate the concepts quickly to create individual pathways to learning.
Executive’s Portfolio of Model Speeches for All Occasions
by Dianna Booher
Booher Consultants, Inc. © 1991 (330 pages)
ISBN: 9780132933179
Offering word-for-word scripts for over 65 different business situations, from anniversaries and dedications to motivation and quality control, this instant source will help you add spice, impact, humor, and clarity to your next speech or presentation.
Facilitator’s Guide to Participatory Decision-Making, Second Edition
by Sam Kaner
Jossey-Bass © 2007 (368 pages)
ISBN: 9780787982669
For those wanting to understand group dynamics and improve their skill at making groups work effectively, this guide offers tools and insights to enable effective, participatory action and the potential to achieve results and positive social change.
Fit In, Stand Out: Mastering the FISO FACTOR: The Key to Leadership Effectiveness in Business and Life
by Blythe J. McGarvie
McGraw-Hill © 2006 (240 pages)
ISBN: 9780071460798
Presenting a breakthrough program that will help you become a more effective leader, this book provides the keys to mastering the six agents of FISO and the attitudes, behaviors, and characteristics you need to wield them.
Global Account Management: A Complete Action Kit of Tools and Techniques for Managing Big Customers in a Shrinking World
by Peter Cheverton
Kogan Page © 2006 (242 pages)
ISBN: 9780749445386
Highlighting the significant challenges of Global Account Management, this guide brings the reader through the process of the decisions and actions required to make it a success.
Harvard Business Review on Decision Making
by Harvard Business School Publishing
Harvard Business School Publishing © 2001 (210 pages)
ISBN: 9781578515578
Examining topics such as traps in decision making, problem analysis, the effective decision, and humble decision making, this book will help people at all levels understand the fundamental theories and practices of effective decision making.
Heart & Mind Selling, Part 1
by Sam Allman
Acanthus Publishing © 2007 (31 pages)
ISBN: 9781933631776
Acting as a guide and gospel for sales professionals who want to make their mark by focusing on customer retention, this book will show you how to unlock the secrets to your sales success and change your bottom line forever.
Heart & Mind Selling, Part 2
by Sam Allman
Acanthus Publishing © 2007 (63 pages)
ISBN: 9781933631820
For professionals who want to make their mark by focusing on customer retention, this book will help you unlock the secrets to your sales success and change your bottom line forever.
Heavy Hitter Selling: How Successful Salespeople Use Language and Intuition to Persuade Customers to Buy
by Steve W. Martin
John Wiley & Sons © 2006 (384 pages)
ISBN: 9780471787006
Using real-world case studies, examples, and exercises, this guide provides the psychological, physical, and language-based tactics you need to turn yourself into a Heavy Hitter.
Hire With Your Head: Using Performance-Based Hiring to Build Great Teams, Third Edition
by Lou Adler
John Wiley & Sons © 2007 (320 pages)
ISBN: 9780470128350
Packed with fresh case studies from leading companies, invaluable tips, helpful exercises, useful checklists and revealing benchmarks, this guide presents a proven system for hiring superior people, individually or in groups, with consistency and success.
How to Understand Business Finance
by Robert Cinnamon and Brian Helweg-Larsen
Kogan Page © 2006 (148 pages)
ISBN: 9780749446680
Written for non-financial managers who need to understand financial and accounting processes, this book provides a course from the perspective of the pursuit of business growth, and describes a proceeding from set-up through its first year of trading.
I Win, You Win: The Essential Guide To Principled Negotiation
by Carl Lyons
A & C Black © 2007 (224 pages)
ISBN: 9780713677058
Full of useful exercises, case studies, and accessible advice, this practical book will help readers achieve their goals by showing them how to prepare effectively, build rapport, communicate openly, and enhance trust in their business.
The Innovative Leader: How to Inspire Your Team and Drive Creativity
by Paul Sloane
Kogan Page © 2007 (208 pages)
ISBN: 9780749450014
Stressing the importance of innovation and creativity in modern business to help organizations secure competitive advantage, this book shows how to apply methods of innovation and creativity to the individual, to business peers, and to the organization.
Interview Others: How to Spot the Perfect Candidate
by Lorenza Clifford
A & C Black © 2006 (96 pages)
ISBN: 9780713675214
If you are new to interviewing and need to learn some essential skills, this advice-packed book will show you how to get the best from others and from yourself in any interview situation.
Introduction to Relationship Selling: Reaching the Top One Percent of Your Field
by Jim Cathcart
Acanthus Publishing © 2007 (28 pages)
ISBN: 9781933631738
Discussing how making connections with people will get you not only the business from today, but also from tomorrow, this book explains that cultivating meaningful bonds with customers will make them feel like something more than just a sales target.
Lean Six Sigma for Supply Chain Management: The 10-Step Solution Process
by James W. Martin
McGraw-Hill © 2007 (430 pages)
ISBN: 9780071479424
Designed to help Six Sigma professionals and frontline managers achieve higher levels of competitiveness, this book provides the guidelines, tools, and techniques required to eliminate supply chain problems and boost company performance.
Making Marketing Happen: How Great Companies Make Strategic Marketing Planning Work for Them
by Brian D. Smith
Butterworth-Heinemann © 2005 (397 pages)
ISBN: 9780750662482
Designed for practicing managers, this book explains that strategic marketing planning must be seen as one component of a hybrid marketing-strategy making process that also incorporates leadership and incremental development.
Manage Meetings Positively: How to Take Charge and Come Up with Results
by A & C Black Publishers
A & C Black © 2006 (96 pages)
ISBN: 9780713675238
Packed with tips, step-by-step guidance and action points, this book identifies common mistakes and offers practical solutions to help you keep the meeting on schedule, make sure decisions are reached, and deal with conflict if tempers rise.
Manage Your Career: How to Develop Your Career in the Right Direction
by A & C Black Publishers
A & C Black © 2006 (96 pages)
ISBN: 9780713675221
Packed with invaluable advice and practical help, this concise guide will help you make the most of your talents and potential, and enable your dreams to become a reality.
Managing Knowledge Security: Strategies for Protecting Your Company’s Intellectual Assets
by Kevin C. Desouza
Kogan Page © 2007 (224 pages)
ISBN: 9780749449612
Citing international examples such as Hewlett Packard, Microsoft, Google, Boeing, and Amazon, this comprehensive reference guide details how to secure both the physical and intangible assets owned by a business.
Measure What Matters to Customers: Using Key Predictive Indicators
by Ronald J. Baker
John Wiley & Sons © 2006 (208 pages)
ISBN: 9780471752943
Seismic in the strategies it presents, this exciting book reveals how to regain a competitive advantage in the marketplace and allow your company to develop the measures that matter to your customers.
New Payment World: A Manager’s Guide To Creating An Efficient Payment Process
by Mary S. Schaeffer
John Wiley & Sons © 2007 (206 pages)
ISBN: 9780470120545
A revolutionary guide to creating a successful electronic payments process, this authoritative guide presents a practical approach to the payment alternatives and provides an abundance of best practice ideas for accounting managers, auditors, and CFOs.
Play Your Best Hand: How to Manage the Four Types of Knowledge Workers — And Stack the Odds For Maximum Success
by Faith Ralston
Adams Media © 2007 (224 pages)
ISBN: 9781593376857
Using practical exercises and assessments, this innovative guide shows you how to align knowledge worker’s talents with strategic business goals to keep workers motivated and productive.
The Relationship Edge: The Key To Strategic Influence and Selling Success, Second Edition
by Jerry Acuff and Wally Wood
John Wiley & Sons © 2007 (256 pages)
ISBN: 9780470068335
With real case studies and step-by-step guidance, this straightforward book offers the tools and advice you need to develop strong, rewarding relationships with customers, coworkers, and managers.
Risk Intelligence: Learning to Manage What We Don’t Know
by David Apgar
Harvard Business School Publishing © 2006 (224 pages)
ISBN: 9781591399544
Containing a Risk Intelligence Audit and a Risk Scorecard, this innovative book explains how to raise the quality of your risk analysis, thus enhancing your risk IQ by applying four simple rules.
Service Management and Marketing: Customer Management in Service Competition, 3rd Edition
by Christian Grönroos
John Wiley & Sons © 2007 (496 pages)
ISBN: 9780470028629
Using current academic research and business practice to make organizations more successful, this book explains how to manage any organization as a service business, showing how to move closer to current and future customers.
Setting Priorities: Personal Values, Organizational Results
by Talula Cartwright
Center for Creative Leadership © 2007 (34 pages)
ISBN: 9781882197989
Successful leaders get results, and to get results you need to set priorities. This book will help you do a better job of setting priorities and recognize the personal values that motivate your decision making.
Speak with Confidence: Powerful Presentations That Inform, Inspire, and Persuade
by Dianna Booher
Booher Consultants, Inc. © 2003 (254 pages)
ISBN: 9780071408059
Written for sweaty-palmed beginners and seasoned execs alike, this systematic guide delivers powerful, battle-tested strategies and tips guaranteed to transform even the most fainthearted presenter into a masterful communicator.
The Ten-Minute Trainer: Ways to Teach It Quick and Make It Stick!
by Sharon L. Bowman
Pfeiffer © 2005 (300 pages)
ISBN: 9780787974428
Featuring a variety of exercises that are quick, topic-related, and fun, this book provides useful answers that will help you reduce delivery time, increase retention and improve knowledge and skill transfer.
The Think Factory: Managing Today’s Most Precious Resource, People!
by Susan D. Conway
John Wiley & Sons © 2007 (240 pages)
ISBN: 9780470055199
Written by renowned KM expert Susan Conway, this inventive guide provides a proven framework for measuring both short- and long-term direct and indirect gains from procedure, training, and technology improvements in a Lean Six Sigma-compliant manner.
Unstoppable: Finding Hidden Assets to Renew the Core and Fuel Profitable Growth
by Chris Zook
Harvard Business School Publishing © 2007 (208 pages)
ISBN: 9781422103661
Drawing on more than 30 interviews with CEOs from various companies, this book shows readers how to recognize when the core needs reinvention and how to deploy the hidden assets that can be the basis for tomorrow’s growth.
Why Not?: How to Use Everyday Ingenuity to Solve Problems Big and Small
by Barry Nalebuff and Ian Ayres
Harvard Business School Publishing © 2006 (256 pages)
ISBN: 9781422104347
Illustrated with examples from every aspect of life, this book is a primer for fresh business thinking, for problem solving with a purpose, and for bringing the world a few steps closer to the way it should be.
