Business Library News

New Books Update: September 29, 2007

September 29th, 2007 by Todd Degraff

New books are located on the tall book shelves in the corridors behind the information desk. This list is ordered by call number.



Super crunchers : why thinking-by-numbers is the new way to be smart /
by Ayres, Ian.
New York : Bantam Books, 2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0715/2007013804.html
HA29 .A86 2007



Digital identity management : perspectives on the technological, business and social implications /
Aldershot, England ; Burlingiton, VT : Gower, c2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0618/2006024189.html
HD30.38 .D54 2007



Capitalism at the crossroads : aligning business, earth, and humanity /
by Hart, Stuart L.
Upper Saddle River, N.J. : Wharton School Publishing, 2007.
HD60 .H37 2007



Treasure chest of six sigma growth methods, tools, and best practices : a desk reference book for innovation and growth /
by Hambleton, Lynne.
Upper Saddle River, NJ : Prentice Hall, c2008.
Table of contents only:
http://www.loc.gov/catdir/toc/ecip0716/2007016916.html
HD62.15 .H354 2008



Multinational enterprise and economic analysis /
by Caves, Richard E.
Cambridge ; New York : Cambridge University Press, 2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0714/2007013035.html
HD2755.5 .C395 2007



Corporate governance post-Sarbanes-Oxley : regulations, requirements, and integrated processes /
by Rezaee, Zabihollah.
Hoboken, N.J. : John Wiley & Sons, c2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0618/2006024004.html
Contributor biographical information:
http://www.loc.gov/catdir/enhancements/fy0739/2006024004-b.html
HD2785 .R49 2007



Freedom in the workplace? /
by Ezorsky, Gertrude.
Ithaca : Cornell University Press, 2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0713/2007011000.html
HD5724 .E97 2007



Managing social and ethical issues in organizations /
Charlotte, NC : Information Age Pub. Inc., c2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip074/2006036564.html
HD6971.3 .M36 2007



Death by supermarket : the fattening, dumbing down, and poisoning of America /
by Deville, Nancy.
Fort Lee, NJ : Barricade Books Inc., 2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0712/2007007411.html
HD9005 .D47 2007



Trade liberalisation : impact on growth and trade in developing countries /
by Parikh, Ashok K.
[Hackensack] N.J. : World Scientific, c2007.
HF1713 .P387 2007



Corruption in corporate America : who is responsible? : who will protect the public interest? /
by Gitlow, Abraham L. (Abraham Leo).
Lanham, Md. : University Press of America, c2007.
HF5387 .G55 2007



Critical marketing : defining the field /
Oxford ; Burlington, MA : Elsevier / Butterworth-Heinemann, 2007.
HF5415 .C74 2007



Business process change : a guide for business managers and BPM and six sigma professionals /
by Harmon, Paul.
Amsterdam ; Boston : Elsevier/Morgan Kaufmann Publishers, c2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0718/2007020283.html
Publisher description:
http://www.loc.gov/catdir/enhancements/fy0742/2007020283-d.html
HF5548.32 .H367 2007



Everything you ever needed to know about training : a one-stop shop for everyone interested in training, learning and development /
by Thorne, Kaye.
London ; Philadelphia : Kogan Page, 2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0713/2007011091.html
Publisher description:
http://www.loc.gov/catdir/enhancements/fy0715/2007011091-d.html
HF5549.5.T7 T4625 2007



Advertising in modern and postmodern times /
by Odih, Pamela.
Thousand Oaks, CA : Sage Publications, 2007.
Publisher description:
http://www.loc.gov/catdir/enhancements/fy0704/2006929904-d.html
Table of contents:
http://www.loc.gov/catdir/enhancements/fy0704/2006929904-t.html
HF5811 .O35 2007



Humor in the advertising business : theory, practice, and wit /
by Beard, Fred K.
Lanham : Rowman & Littlefield, c2008.
Table of contents:
http://www.loc.gov/catdir/toc/ecip079/2007002332.html
HF5821 .B37 2008



Adland : a global history of advertising /
by Tungate, Mark.
London ; Philadelphia : Kogan Page Ltd, 2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0716/2007016432.html
Publisher description:
http://www.loc.gov/catdir/enhancements/fy0715/2007016432-d.html
HF5823 .T83 20



Stochastic processes and applications to mathematical finance : proceedings of the 6th Ritsumeikan International Symposium, Ritsumeikan University, Japan, 6-10 March 2006 /
Ritsumeikan International Symposium (6th : 2006 : Ritsumeikan University)
Singapore ; Hackensack, N.J. : World Scientific, c2007.
HG106 .R58 2006



Credit derivative strategies : new thinking on managing risk and return /
New York : Bloomberg Press, 2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0715/2007014284.html
HG6024.A3 C737 2007



New Edition, Serial Publication

Employee benefits : research study /
Published Washington, D.C. : The Chamber, 1968-c1997.
HD4932.N6 E5 2006

New E-Books Update: September 29, 2007

September 29th, 2007 by Todd Degraff

Important! You must be associated with the University of Iowa and have a Hawk ID in order to read the following e-books. The titles are available from Books24×7. To find a book on the site, search by “Titles”.



The 10 Commandments of Branding
by Donald E. Sexton, Samina Sami, Ian Cohan and Jamie Pietras
Trump University © 2006 (18 pages)

Introducing you to practical, expert knowledge that can put your business on the fast track to greater profits and more longevity, this report will show you how to manage the impression your customers form of your business.

The 10 Golden Rules for Buying a Business
by Richard Parker
Trump University © 2006 (23 pages)

Have you ever dreamed of running your own business? With the powerful information in this report, you can stop dreaming and start doing! Choose the right business for you, identify problems before you buy, avoid traps inexperienced buyers make, and more.

The Art of Nonverbal Selling: Let Your Customers’ Unspoken Signals Lead You to the Close
by Gerhard Gschwandtner
McGraw-Hill © 2007 (258 pages)
ISBN: 9780071478625

Offering clear instructions on reading the nonverbal cues that can make or break a sale, this easy-to-read action guide helps you decode facial expressions, gestures, eye shifts, and other buyer signals from first meeting right through closing.

Corporate Agility: A Revolutionary New Model for Competing in a Flat World
by Charles E. Grantham, James P. Ware and Cory Williamson
AMACOM © 2007 (288 pages)
ISBN: 9780814409114

Filled with case studies of companies that have learned to stay ahead of the curve and interviews with their top executives, this book will help every company ensure that it stays profitable and sustainable for years to come.

The Ethical Challenge: How to Lead with Unyielding Integrity
by Noel M. Tichy and Andrew R. McGill (eds)
Jossey-Bass © 2003 (302 pages)
ISBN: 9780787967673

Offering insights that will help build better leaders, communities, and organizations, this book shows how to present a Teachable Point of View about business ethics that will help all leaders within an organization.

The Everything Managing People Book: Quick and Easy Ways to Build, Motivate, and Nurture a First-Rate Team, Second Edition
by Gary McClain and Deborah S. Romaine
Adams Media © 2007 (300 pages)
ISBN: 9781598691436

Whether you’re a first-time manager or a seasoned professional, this guide arms you with all you need to create a winning team, including straightforward advice on hiring and firing, leadership, delegation, and effective feedback.

Facilitating Multicultural Groups: A Practical Guide
by Christine Hogan
Kogan Page © 2007 (352 pages)
ISBN: 9780749444921

With advice on how to adapt the learning materials to suit specific situations, this book takes you step-by-step through ideas, processes, models and frameworks that are designed to assist with the preparation, facilitation and evaluation of workshops.

The Handbook Of European Intellectual Property Management: Developing, Managing and Protecting your Company’s Intellectual Property
by Adam Jolly and Jeremy Philpott
Kogan Page © 2007 (480 pages)
ISBN: 9780749449889

Practical and easy-to-follow, this guide shows companies how to put IP at the heart of their strategy and create value from their patents, trade marks, designs, copyrights and knowledge bases.

Harvard Business Review On Becoming a High Performance Manager
by Harvard Business School Publishing
Harvard Business School Publishing © 2002 (186 pages)
ISBN: 9781591391296

Providing busy managers with strategies for more effective time and stress management, this cutting-edge book offers innovative insights into what a manager’s job really entails.

Harvard Business Review on Leading Through Change
by Harvard Business School Press
Harvard Business School Publishing © 2006 (192 pages)
ISBN: 9781422102800

Offering suggestions for articulating a compelling vision of an organization’s future, this book will help you overcome employee resistance to change, as well as the surmounting other challenges that come with leading change.

Harvard Business Review on Supply Chain Management
by Harvard Business School Press
Harvard Business School Publishing © 2006 (224 pages)
ISBN: 9781422102794

Many companies struggle with delivering products to customers when and where they want them. Using tactics from articles in this volume, companies can learn how to beat the competition, and strip waste from each step in their value-delivery process.

Harvard Business Review on the Tests of a Leader
by Harvard Business School Press
Harvard Business School Publishing © 2007 (208 pages)
ISBN: 9781422114940

Helping you rise to the challenges you face on a daily basis, this book will show you how to navigate through muddy business waters, overcome difficult hurdles, and thrive in this modern world of business.

Health and Safety at Work and its Relevance to Employment Relations Research
by Phil James (ed)
Emerald Group Publishing © 2006 (104 pages)
ISBN: 1845449916

Focusing on the importance of understanding and merging corporate, management and employee needs to increase efficiency, productivity and profitability, this collection of articles examines the need for further research on employee health and safety.

Inside Her Pretty Little Head: A New Theory of Female Motivation and What it Means for Marketing
by Jane Cunningham and Philippa Roberts
Cyan Communications Ltd. © 2006 (256 pages)
ISBN: 9781904879961

Discussing the four key components that make up a successful female brand, this book looks in-depth at the female target audience, and the huge opportunities that can be realized when sectors are analyzed through the lens of female motivation and need.

Managing a Global Workforce: Challenges and Opportunities in International Human Resource Management
by Charles M. Vance and Yongsun Paik
M. E. Sharpe, Inc. © 2006 (416 pages)
ISBN: 9780765610706

With practical, real-world examples, student friendly tools, and case scenarios, this comprehensive text provides balanced and contemporary coverage of human resource management in the international marketplace.

Mergers & Acquisitions: A Practical Guide for Private Companies and their UK and Overseas Advisers
by Jonathan Reuvid (eds)
Kogan Page © 2007 (304 pages)
ISBN: 9780749447502

Emphasizing the legal, taxation, and financial implications of mergers and acquisitions, this book provides a detailed explanation of the options for those companies considering merging with or acquiring another business, and the processes involved.

Negotiate to Win
by Donald J. Trump
Trump University © 2005 (5 pages)

Providing you with the expert, practical knowledge that can put you on the fast track to a more rewarding life, this concise report offers 14 sure-fire pointers for successful negotiations.

RFID Applied
by Jerry Banks, Manuel Pachano, Les Thompson and David Hanny
John Wiley & Sons © 2007 (528 pages)
ISBN: 9780471793656

Providing a broad background on the technology and the various applications of RFID around the world, this non-technical book will enable business people to figure out how and where RFID can be used to improve efficiencies and increase sales.

Sales Questions That Close Every Deal: 1,000 Field-Tested Questions to Increase your Profits
by Gerhard Gschwandtner and Donald J. Moine
McGraw-Hill © 2007 (282 pages)
ISBN: 9780071478649

Featuring appropriate, friendly, and penetrating questions drawn from top sales forces, this hands-on resource will help you spend more time closing deals and less time worrying about them.

Seal The Deal: The Essential Mindsets for Growing Your Professional Services Business
by Suzi Pomerantz
HRD Press © 2007 (356 pages)
ISBN: 9780874259346

Presenting an innovative, ten-step system, this guide teaches coaches, consultants, and solopreneurs how to integrate the “critical trinity” of networking, marketing and sales with a coaching approach to get more ideal clients.

The Secret to GE’s Success
by William E. Rothschild
McGraw-Hill © 2007 (312 pages)
ISBN: 9780071475938

Explaining the five keys that made GE a global phenomenon, this book gives managers a complete toolkit for duplicating its remarkable success, and provides a far-ranging prescriptive plan for strategizing the GE way.

Work Like You’re Showing Off: The Joy, Jazz, and Kick of Being Better Tomorrow Than You Were Today
by Joe Calloway
John Wiley & Sons © 2007 (158 pages)
ISBN: 9780470116265

Presenting a tough, realistic approach to getting the most out of life by giving more to others, this unique and enlightening guide will help you open the door to professional success—and improve every aspect of your life in the process.

Your Rights in the Workplace, 8th Edition
by Barbara Kate Repa
Nolo © 2007 (550 pages)
ISBN: 9781413306439

An easy-to-read guide to the laws that protect you in the workplace, this plain English book covers everything that affects employees from hiring and getting paid through privacy and firing.

New E-Books Update: September 15, 2007

September 15th, 2007 by Todd Degraff

Important! You must be associated with the University of Iowa and have a Hawk ID http://hawkid.uiowa.edu/ in order to read the following e-books. The titles are available from Books24×7 http://purl.lib.uiowa.edu/books24×7 . To find a book on the site, search by “Titles”.



501 Questions and Answers for Company Directors and Company Secretaries
by Roger Mason
Thorogood © 2005 (322 pages)
ISBN: 9781854183408Fully up to date with all the latest changes in the law and practice, this goldmine of information provides speedy access to expert advice and guidance for company directors and company secretaries.

Big Brown: The Untold Story of UPS
by Greg Niemann
Jossey-Bass © 2007 (254 pages)
ISBN: 9780787994020

Authored by a UPS “lifer,” this riveting book reveals the remarkable 100-year history of UPS and the life of its founder Jim Casey, and shares the behind-the-scenes story of how a small messenger service became a business giant.

Branded Entertainment: Product Placement & Brand Strategy in the Entertainment Business
by Jean-Marc Lehu
Kogan Page © 2007 (276 pages)
ISBN: 9780749449407

Citing examples from film, music video, and computer games, this book explains the history and development of product placement, advantages of this form of brand advertising, and methods employed by different brands.

The Business of Changing the World: Twenty Great Leaders on Strategic Corporate Philanthropy
by Marc Benioff and Carlye Adler
McGraw-Hill © 2007 (336 pages)
ISBN: 9780071481519

Featuring 20 exceptional leaders sharing untold stories of how their companies are making a real difference through corporate philanthropy, this insightful book reveals how any company can start their own program and reap enormous benefits.

Charisma: Seven Keys to Developing the Magnetism that Leads to Success
by Tony Alessandra
Tony Alessandra © 1998 (286 pages)
ISBN: 9780446520492

Whether you’re a CEO or a clerk, an engineer or an entrepreneur, a store manager or a member of the PTA, this practical book demystifies the concept of charisma, defines its seven key components, and offers a step-by-step program in “charisma basics.”

China’s Domestic Private Firms: Multidisciplinary Perspectives on Management and Performance
by Anne S. Tsui, Yanjie Bian and Leonard Cheng (eds)
M. E. Sharpe, Inc. © 2006 (352 pages)
ISBN: 9780765613837

Featuring contributions by distinguished scholars and China experts, this text analyzes management and operation of China’s domestic private firms, defined as organizations created by PRC citizens, including township enterprises and collectives.

Code Red in the Boardroom: Crisis Management as Organizational DNA
by W. Timothy Coombs
Praeger Publishers © 2006 (152 pages)
ISBN: 9780275989125

Drawing from a wide variety of case examples, this prepratory guide showcases cutting-edge techniques that are being tested in the public and private sectors to demonstrate how crisis management can be “hardwired” into the corporate DNA.

Communication in the Workplace
by Baden Eunson
John Wiley & Sons © 2007 (160 pages)
ISBN: 9780731406500

Sharing insight about informal organizations, networking, and lost messages due to cultures of silence, this text helps you become an effective communicator by explaining how messages can be sent-and distorted-by differing channels.

Confessions from the Corner Office: 15 Instincts That Will Help You Get There
by Scott Aylward and Pattye Moore
John Wiley & Sons © 2007 (256 pages)
ISBN: 9780470126783

Whether you work in a big corporation or run your own business, want to move up from the bottom rung or secure a place at the top, this guide explores leadership skills you need to get to your corner office—however you define it—and stay there.

Corporate Governance: Beyond the Boardroom
by S. Prakash Sethi (ed)
Emerald Group Publishing © 2006 (101 pages)
ISBN: 184663041X

Providing readers with an eclectic and “outside the box” view of corporate governance, this collection of articles aims to lead the international debate on board performance, corporate responsibility and CEO effectiveness.

Corporate Reputations, Branding and People Management: A Strategic Approach to HR
by Graeme Martin and Susan Hetrick
Butterworth-Heinemann © 2006 (401 pages)
ISBN: 9780750669504

A practical guide to developing appropriate HR policies and practices, this book helps HR practitioners understand corporate-level concepts and their relevance to the key strategic agendas.

Data Collection for Needs Assessment
by Deborah D. Tobey
ASTD © 2007 (16 pages)
ISBN: 9781562864873

Teaching you how to pinpoint your company’s training needs and avoid common pitfalls, this book demonstrates how to conduct a thorough needs assessment, implement best data collection methods and establish guidelines to separate findings from conclusions.

The Disney Way: Harnessing the Management Secrets of Disney in Your Company
by Bill Capodagli and Lynn Jackson
McGraw-Hill © 2007 (332 pages)
ISBN: 9780071478151

Profiling a diverse set of organizations that have redefined their businesses by embracing Disney’s success formula–Dream, Believe, Dare, Do, this insightful book provides practical applications of the princples that you can apply in your own business.

Ego Check: Why Executive Hubris is Wrecking Companies and Careers and How to Avoid the Trap
by Mathew Hayward
Kaplan Professional © 2007 (272 pages)
ISBN: 9781419535352

Paving the way for professionals to guard against their own hubris while still building upon their unparalleled will to reach even greater levels of success, this book examines mistakes made by executives as a result of falling prey to their own hubris.

Eisenhower on Leadership: Ike’s Enduring Lessons in Total Victory Management
by Alan Axelrod
Jossey-Bass © 2006 (304 pages)
ISBN: 9780787982386

Based on findings in recently released archive papers and letters, as well as library and historical resources, this fascinating book offers a  compelling profile of the remarkable leadership discipline of a general often called a “military CEO.”

The Executive’s Guide to Understanding the Laws Behind White Collar Crime: Leading Lawyers on the Most Important Issues Executives Need to Understand
by Aspatore Books Staff
Aspatore Books © 2006 (208 pages)
ISBN: 9781596223745

Featuring partners and shareholders from some of the nation’s leading firms, this book offers an authoritative, insider’s perspective on key strategies for representing and advising companies facing a criminal investigation.

Financial Services Leadership Strategies: Industry Leaders on Service Culture and the Impact of Technology
by Aspatore, Inc.
Aspatore Books © 2005 (76 pages)
ISBN: 9781596221345

Providing valuable insights on what financial services companies need to do to succeed, this invaluable book articulates the finer points around financial services now and what will hold true into the future.

How to Write a Business Plan, 8th Edition
by Mike McKeever
Nolo © 2007 (296 pages)
ISBN: 9781413305623 (CD Content Available)

Thinking of starting a business or raising money to expand an existing one? This popular book will show you how to write the business plan and loan package necessary to finance your business and make it work.

Lean For Dummies
by Natalie J. Sayer and Bruce Williams
John Wiley & Sons © 2007 (384 pages)
ISBN: 9780470099315

Create a culture that embraces change. This no-nonsense guide shows you how to apply proven philosophies and techniques of Lean to eliminate waste and maximize the effectiveness of your resources.

Lean Healthcare: Implementing 5S in Lean or Six Sigma Projects
by Debra Hadfield, Shelagh Holmes, Tom Fabrizio, Roger Kremer and Don Tapping
MCS Media © 2006 (122 pages)
ISBN: 9780977072002

Based on the Lean practices of hospitals and clinics all over the United States, this how-to book explains how Lean, specifically the tool of 5S, can be used to improve patient care and reduce cost in your healthcare facility.

Managing Product Liability Risks: Comprehensive Guide to Winning Legal Strategies for Managing Product Liability Exposure and Litigation
by David Canter and J. Wilson McCallister
Aspatore Books © 2005 (496 pages)
ISBN: 9781596223912

Providing corporate managers with a comprehensive look at current and developing trends in product liability law, this book offers practical suggestions on how to minimize the risks of litigation as product liability law continues to expand.

Mayday!: Asking for Help in Times of Need
by M. Nora Klaver
Berrett-Koehler Publishers © 2007 (232 pages)
ISBN: 9781576754511

Chock full of illustrative exercises and examples, this engaging book examines why we don’t ask for help, and shows how changing this counter-productive mindset can enrich us emotionally and spiritually, boost confidence, and strengthen relationships.

The Naked Coach: Business Coaching Made Simple
by David Taylor
Capstone Publishing © 2007 (312 pages)
ISBN: 9781841127569

Telling real, practical, fun, exciting and above all else relevant stories that you can apply straightaway, this back-to-basics book strips away the hype, jargon and mystery to give coaching a clear definition in all its forms.

The Name of the Beast: The Perilous Process of Naming Brands, Products and Companies
by Neil Taylor
Cyan Communications Ltd. © 2006 (189 pages)
ISBN: 9781904879701

Providing current naming trends and the lessons learned from failed experiments, this practical and inspiring guide will help you select a name that differentiates the company and product line from all others in the marketplace.

Nanotechnology Leadership Strategies: Industry Insiders on Financing, R&D, and Successfully Delivering Products to Market
by Aspatore Books Staff
Aspatore Books © 2005 (120 pages)
ISBN: 9781596221239

Featuring CEOs, COOs, and venture capitalists from some of the nation’s leading companies in the nanotechnology space, this book provides a broad, yet comprehensive overview of the current and future trends that are shaping the face of nanotech.

The New Perils of White Collar Crime: Leading Lawyers on Mitigating Liability in a Post-Sarbanes-Oxley Era
by Aspatore, Inc.
Aspatore Books © 2006 (132 pages)
ISBN: 9781596222458

From defending clients who are charged with federal crimes to counseling them through securities fraud cases, this indispensable resource exemplifies how to minimize risk while working in the company’s best interest.

Online Learning Idea Book: 95 Proven Ways to Enhance Technology-Based and Blended Learning
by Patti Shank (ed)
Pfeiffer © 2007 (380 pages)
ISBN: 9780787981686

Filled with techniques, tools, tips, examples, resources, and dozens of great ideas, this invaluable resource helps people who are looking to build online instructional materials discover and implement the best and brightest in industry and education.

Patent, Copyright & Trademark, 9th Edition
by Richard Stim
Nolo © 2007 (592 pages)
ISBN: 9781413306460

Providing the latest law and court decisions, new definitions and additional resources, this concise and comprehensive guide will help you understand the language of intellectual property law.

PrimeTime Women: How to Win the Hearts, Minds, and Business of Boomer Big Spenders
by Marti Barletta
Kaplan Professional © 2007 (320 pages)
ISBN: 9781419593307

Focusing on the segment of the women’s market with the most buying power, this book delivers strategic thinking and tactical ideas geared toward understanding and leveraging this enormously influential market.

Product Liability Risks: Leading Lawyers on Winning Legal Strategies for Defending Companies, Understanding Regulatory Proceedings & Minimizing Overall Exposure
by Aspatore Books Staff
Aspatore Books © 2006 (224 pages)
ISBN: 9781596222939

Featuring department heads, group chairs, and leading partners from some of the nation’s top firms, this book discusses the issues involved in defending companies against claims that a consumer or industrial product has caused injury to an individual.

Selling The Dream: Why Advertising Is Good Business
by John Hood
Greenwood Press © 2005 (272 pages)
ISBN: 9780275984359

Tracing the history of advertising from Ancient Roman times to the present, this book offers a compelling perspective on advertising and its essential role in business, communication, and popular culture.

The Sentinel CEO: Perspectives on Security, Risk, and Leadership in a Post-9/11 World
by William G. Parrett
John Wiley & Sons © 2007 (208 pages)
ISBN: 9780470125410

Taking a proactive look at the subtle and profound ways in which American business has changed since 9/11, this book underscores how a business’ core values can help it address and recover from unforeseen threats.

Show Me the Money: How to Determine ROI in People, Projects, and Programs
by Jack J. Phillips and Patricia Pulliam Phillips
Berrett-Koehler Publishers © 2007 (288 pages)
ISBN: 9781576753996

Authored by Jack and Patricia Phillips, the world’s leading experts on Return On Investment (ROI) strategy, this straightforward book presents a comprehensive method for measuring the hard-to-measure, and placing monetary value on the hard-to-value.

Up Close and Personal?: Customer Relationship Marketing @ Work, Third Edition
by Paul R. Gamble, Merlin Stone, Neil Woodcock and Bryan Foss
Kogan Page © 2006 (440 pages)
ISBN: 9780749446918

Based on worldwide research into CRM supported by IBM, this introspective book provides a combination of marketing theory, practical guidance, case studies and implementation techniques, while emphasizing the need for constant re-evaluation.

The Upper Hand: Winning Strategies From World-Class Negotiators
by Michael Benoliel and Linda Cashdan
Adams Media © 2006 (272 pages)
ISBN: 9781593377359

Providing firsthand accounts and “war stories” from 25 Master Negotiators in business, politics, law, and diplomacy, this book shows you how to manage the process, out-negotiate the competition, and enhance your negotiating position in any situation.

Training Trilogy: Conducting Needs Assessment, Designing Programs, Training Skills, Third Edition
by Dick Leatherman
HRD Press © 2007 (388 pages)
ISBN: 9780874259353

Covering issues of interest to both new and experienced trainers, this manual provides practical, real-world ideas for designing and delivering training that meets the needs of participants and keeps them excited, engaged, and learning.

True North: Discover Your Authentic Leadership
by Bill George and Peter Sims
Jossey-Bass © 2007 (288 pages)
ISBN: 9780787987510

Based on research and first-person interviews with 125 of today’s top leaders, this leadership tour de force shares the wisdom of these outstanding leaders and describes how you can develop as an authentic leader.

The Versatile Leader: Make the Most of Your Strengths Without Overdoing It
by Bob Kaplan and Rob Kaiser
Pfeiffer © 2006 (300 pages)
ISBN: 9780787979447

Packed with illustrative cases and practical applications, this book will help you discover how to make optimal use of your strengths and avoid getting trapped in a one-dimensional mindset that results in too much of a good thing.

Wake Me Up When the Data Is Over: How Organizations Use Stories to Drive Results
by Lori L. Silverman (ed)
Jossey-Bass © 2006 (318 pages)
ISBN: 9780787982706

Including real-life examples from over 70 respected organizations, small and large such as Verizon, Microsoft, Land’s End, and more, this insightful book demonstrates the strong positive influence stories can have.

Working with Machines: The Nuts and Bolts of Lean Operations with Jidoka
by Michael Baudin
Productivity Press © 2007 (364 pages)
ISBN: 9781563273292

Explaining how performance differences between factories are due to the way people use the machines, this book provides strategies and tools to make the technical and managerial decisions that turn working with machines into a lasting business success.

New Books Update: September 15, 2007

September 15th, 2007 by Todd Degraff

New books are located on the tall book shelves in the corridors behind the information desk. This list is ordered by call number.



European business facts and figures /
Luxembourg : Office for Official Publications of the European Communities, 2002-
Online access:
2005: http://epp.eurostat.ec.europa.eu/cache/ITY_OFFPUB/KS-BW-05-001/EN/KS-BW-05-001-EN.PDF
2004: http://epp.eurostat.cec.eu.int/cache/ITY_OFFPUB/KS-BW-04-001/EN/KS-BW-04-001-EN.PDF
Software 8112, CD-ROM (at the information desk)
HC241.2 .P26 (book, reference section)


Business driven technology /
by Haag, Stephen.
New York, N.Y. : McGraw-Hill/Irwin, c2006.
Publisher description:
http://www.loc.gov/catdir/enhancements/fy0618/2004057923-d.html
Table of contents:
http://www.loc.gov/catdir/enhancements/fy0618/2004057923-t.html
Software, 8827 CD-ROM (at the information desk)
HD30.2 .H32 2006


Apples are square : thinking differently about leadership : the 6 critical values that are changing the way we lead and succeed /
by Kuczmarski, Susan Smith.
New York : Kaplan Pub., 2007.
HD57.7 .K827 2007


Reinventing project management : the diamond approach to successful growth and innovation /
by Shenhar, Aaron.
Boston, Mass. : Harvard Business School Press, c2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0712/2007009137.html
HD69.P75 S52 2007


Outsourcing sovereignty : why privatization of government functions threatens democracy and what we can do about it /
by Verkuil, Paul R.
New York : Cambridge University Press, 2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0714/2007013033.html
HD3861.U6 V47 2007


What workers say : employee voice in the Anglo-American workplace /
Ithaca : ILR Press/Cornell University Press, 2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0710/2007003486.html
HD5650 .W47 2007


Distant force : a memoir of the Teledyne Corporation and the man who created it, with an introduction to Teledyne Technologies /
by Roberts, G. A. (George Adam).
Published [S.l.] : George A. Roberts, c2007.
HD9729.T3 R6 2007
Software 8985, CD-ROM (at the information desk)


Marketing in the 21st century /
Westport, CT : Praeger Publishers, 2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0716/2007016533.html
HF5415 .M2194 2007 (4 volumes)


Consumer tribes /
Amsterdam ; London : Butterworth-Heinemann, 2007.
HF5415.32 .C65926 2007


Baby boomers and their parents : surprising findings about their lifestyles, mindsets, and well-being /
by Moschis, George P.
Ithaca, NY : Paramount Market Pub., c2007.
HF5415.33.U6 M67 2007


The progressive discipline handbook : smart strategies for coaching employees /
by Mader-Clark, Marjorie.
Berkeley, CA : NOLO, 2007.
HF5549.5.L3 M28 2007
Software 8806, CD-ROM (at the information desk)


Whats wrong with microfinance? /
Rugby : Practical Action Publishing, c2007.
HG178.3 .W53 2007


India’s banking and financial sector in the new millennium /
Ghaziabad : Academic Foundation, 2001.
HG3284 .I53 2001 (Book and Guide)
Software 5112 & 5113, CD-ROM (at the information desk)


International finance and development /
Hyderabad, India : Orient Longman ; New York : Zed, 2007.
Contributor biographical information:
http://www.loc.gov/catdir/enhancements/fy0738/2007408266-b.html
Publisher description:
http://www.loc.gov/catdir/enhancements/fy0738/2007408266-d.html
HG3881 .I576125 2007


Regulating capital : setting standards for the international financial system /
by Singer, David Andrew.
Ithaca : Cornell University Press, 2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0710/2007003491.html
HG3881 .S5365 2007


Mortgage-backed securities : products, structuring, and analytical techniques /
by Fabozzi, Frank J.
Hoboken, N.J. : Wiley, c2007.
HG5095 .F335 2007


Capital Market development : Asian Experiences /
ICC Regional Seminar on Capital Market Development: Asian Experiences (2005 : Dhaka, Bangladesh)
Dhaka : ICC Bangladesh, [2005]
HG5740.6.A3 I25 2005


Global debates about taxation /
Basingstoke [England] ; New York : Palgrave Macmillan, 2007.
Contributor biographical information:
http://www.loc.gov/catdir/enhancements/fy0703/2006051744-b.html
Publisher description:
http://www.loc.gov/catdir/enhancements/fy0703/2006051744-d.html
HJ2250 .G56 2007

New Books Update: September 7, 2007

September 8th, 2007 by Todd Degraff

New books are located on the tall book shelves in the corridors behind the information desk. This list is ordered by call number.



Dragons at your door : how Chinese cost innovation is disrupting global competition /
by Zeng, Ming.
Boston, Mass. : Harvard Business School Press, c2007.
Table of contents only: http://www.loc.gov/catdir/toc/ecip0715/2007012499.html
HC427.95 .Z424 2007


Perspectives on organizational fit /
New York ; London : Lawrence Erlbaum Associates, c2007.
HD58.7 .P485 2007


Our iceberg is melting : changing and succeeding under any conditions /
by Kotter, John P.
New York : St. Martin’s Press, 2006, c2005.
Contributor biographical information:
http://www.loc.gov/catdir/enhancements/fy0665/2006043101-b.html
Publisher description:
http://www.loc.gov/catdir/enhancements/fy0665/2006043101-d.html
HD58.8 .K672 2006


The speed of organization /
Malmö : Liber ; Herndon, VA : Copenhagen Business School Press [distributor], c2006.
HD58.8 .S66 2006


Multinationals in their communities : a social capital approach to corporate citizenship projects /
by Jones, Ian.
Basingstoke ; New York : Palgrave Macmillan, 2007.
HD60 .J66 2007


Nonprofits & government : collaboration & conflict /
Washington, D.C. : Urban Institute Press, c2006.
Table of contents: http://www.loc.gov/catdir/toc/ecip0618/2006025103.html
HD62.6 .N694 2006


Japanese hybrid factories : a comparison of global production strategies /
Basingstoke [England] ; New York : Palgrave Macmillan, 2007.
Publisher description:
http://www.loc.gov/catdir/enhancements/fy0629/2006040142-d.html
Table of contents:
http://www.loc.gov/catdir/enhancements/fy0629/2006040142-t.html
HD70.J3 J3935 2007


The wages of whiteness : race and the making of the American working class /
by Roediger, David R.
London ; New York : Verso, 2007.
HD4903.5.U58 R64 2007


Human capital : advances in theory and evidence /
Cambridge ; New York : Cambridge University Press, 2007.
HD4904.7 .H8615 2007


The best-kept secret : women, corporate lobbyists, policy, and power in the United States /
by Benoit, Denise.
New Brunswick, N.J. : Rutgers University Press, c2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip071/2006031258.html
HD6095 .B46 2007


Aging and work in the 21st century /
Mahwah, N.J. ; London : L. Erlbaum Assocciates, 2007.
HD6279 .A338 2007


Globalization and labor : democratizing global governance /
by Stevis, Dimitris.
Lanham : Rowman & Littlefield Publishers, c2008.
Table of contents:
http://www.loc.gov/catdir/toc/ecip078/2007002187.html
HD6475.A1 S74 2008


Services and employment : explaining the U.S.-European gap /
Princeton : Princeton University Press, c2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip074/2006037145.html
Contributor biographical information:
http://www.loc.gov/catdir/enhancements/fy0704/2006037145-b.html
HD9981.5 .S436 2007


Anatomy of a business : what it is, what it does, and how it works /
by Galbraith, Sasha.
Westport, Conn. : Greenwood Press, 2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0618/2006026199.html
HF1008 .G35 2007


Global ideas : how ideas, objects and practices travel in a global economy /
Malmö, Sweden : Liber & Copenhagen Business School Press, 2005.
HF1359 .G573 2005


The evolving global trade architecture /
by Das, Dilip K.
Cheltenham, UK ; Northampton, MA : Edward Elgar, c2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip073/2006034555.html
HF1713 .D342 2007


Mangos, chiles, and truckers : the business of transnationalism /
by Alvarez, Robert R.
Minneapolis, MN : University of Minnesota Press, c2005.
Table of contents:
http://www.loc.gov/catdir/toc/ecip059/2005004883.html
HF3066 .A68 2005


Kiss, bow, or shake hands : the bestselling guide to doing business in more than 60 countries /
by Morrison, Terri.
Avon, Mass. : Adams Media, c2006.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0613/2006013587.html
(Reference) HF5389 .M67 2006


Bringing technology to market : trends, cases, solutions /
Weinheim : Wiley-Vch Verlag, c2007.
HF5415 .B669 2007


All marketers are liars : the power of telling authentic stories in a low-trust world /
by Godin, Seth.
New York : Portfolio, 2005.
HF5415 .G5767 2005


Free prize inside : the next big marketing idea /
by Godin, Seth.
New York : Portfolio, 2004.
Contributor biographical information:
http://www.loc.gov/catdir/enhancements/fy0720/2003070688-b.html
Publisher description:
http://www.loc.gov/catdir/enhancements/fy0720/2003070688-d.html
HF5415 .G577 2004


Handbook of markets and economies : East Asia, Southeast Asia, Australia, New Zealand /
Armonk, N.Y. : M.E. Sharpe, c2006.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0421/2004017970.html
HF5415.33.A78 H36 2006


MicroFranchising : creating wealth at the bottom of the pyramid /
Cheltenham, UK ; Northampton, MA : Edward Elgar, c2007.
Table of contents only http://www.loc.gov/catdir/toc/ecip0620/2006028683.html
HF5429.23 .M53 2007


Masters of sales : secrets from top sales professionals that will transform you into a world class salesperson /
by Misner, Ivan R.
[Irvine, CA] : Entrepreneur Press, c2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0715/2007013847.html
HF5438.25 .M38 2007


Autonomous bidding agents : strategies and lessons from the trading agent competition /
by Wellman, Michael P.
Cambridge, Mass. : MIT Press, c2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip073/2006034223.html
HF5548.32 .W465 2007


How to measure anything : finding the value of “intangibles” in business /
by Hubbard, Douglas W.
Hoboken, N.J. : John Wiley & Sons, c2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0710/2007004998.html
Contributor biographical information:
http://www.loc.gov/catdir/enhancements/fy0739/2007004998-b.html
HF5681.I55 H83 2007


How I became a quant : insights from 25 of Wall Street’s elite /
Hoboken, N.J. : John Wiley & Sons, c2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip079/2007002383.html
Publisher description:
http://www.loc.gov/catdir/enhancements/fy0739/2007002383-d.html
HG172.A2 H69 2007


From the Athenian tetradrachm to the euro : studies in European monetary integration /
Aldershot, England ; Burlington, VT : Ashgate Publ., c2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0615/2006018632.html
HG923 .F76 2007


Forex patterns and probabilities : trading strategies for trending and range-bound markets /
by Ponsi, Ed.
Hoboken, N.J. : John Wiley & Sons, c2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip079/2007001693.html
Contributor biographical information:
http://www.loc.gov/catdir/enhancements/fy0741/2007001693-b.html
HG3851 .P65 2007


Global derivatives : products, theory and practices /
New Jersey : World Scientific, c2007.
HG6024.A3 G569 2007


The economic psychology of tax behaviour /
by Kirchler, Erich.
Cambridge ; New York : Cambridge University Press, 2007.
Table of contents:
http://www.loc.gov/catdir/toc/ecip0711/2007007404.html
HJ2305 .K57 2007


Naked conversations : how blogs are changing the way businesses talk with customers /
by Scoble, Robert.
Hoboken, N.J. : John Wiley, c2006.
Table of contents:
http://www.loc.gov/catdir/toc/ecip061/2005027678.html
TK5105.8884 .S26 2006

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